Tips to Pass 600-101 Facebook Certified Community Manager Exam

test2022-12-19T09:33:09+00:00

The Facebook Certified Community Manager is a certification program offered by Facebook to individuals who want to demonstrate their skills and knowledge in managing and building online communities on the Facebook platform. To earn this certification, individuals must pass the Facebook 600-101 exam, which is designed to test their knowledge and skills in areas such as community strategy, content creation and management, engagement and growth, and community analysis and reporting.

To prepare for the Facebook 600-101 exam, it is recommended that individuals have a strong understanding of the Facebook platform and its features and tools, as well as experience in managing online communities and using social media for business purposes. It is also a good idea to practice online Facebook Certified Community Manager 600-101 practice exam to check your preparation level.

Check the free 600-101 practice exam online.

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1. The only community manager of a Brazilian national football fan group with 2 million members needs support to ensure content is on topic. The community manager notices an increase of spam videos in other languages in the group.

Which three options should the community manager use to keep the group relevant? (Choose 3)

Encourage members to report content to admins

Set up post approval for all members

Remove all members who post in a non-local language

Reject all new membership requests

Use Group Insights to identify potential moderators

2. The community manager of a professional networking group hosts an annual in-person event. The community needs to rapidly transition the event to an online environment.

What should the community manager do to keep people engaged during the online event?

Create a schedule and invite attendees to sessions that align with their interests

Ask attendees to create sub-communities and monitor conversations

Start a new community and post event content there

Create an ad and target attendance from outside communities

3. A toddler milk formula company with a large community asks the community manager to help due to low community engagement.

Parents join the community for support and to create connections with other parents. However, most members are disengaged.

What should the community manager do to increase meaningful connections among members in the closed group?

Develop content that encourages sharing photos and stories.

Create a poll for feedback on the milk formula.

Ask members to share their favorite post from the group on their profiles.

Create a post announcing the release of the latest formula milk

4. A private institution that educates about political issues runs a public Facebook group to increase awareness of the importance of politics for young adults (ages 18-25). The goal is to promote healthy debate.

Which two strategies should its community manager implement to help achieve this goal? (Choose 2)

Mute members who repeatedly violate group rules.

Post applicable community guidelines and pin that post as an announcement.

Tag members in every topic discussion to encourage them to comment.

Use an analytics tool to determine which content is best to provide.

5. There's an online community that primarily supports single parents. The leadership team notices more parent narratives of isolation. One of the top priorities of the community is to connect parents who are geographically close.

What can the community manager do to help create connections between lonely parents?

Organize a week-long online summit to focus on helping overcome isolation.

Host an online meeting room for members that remains open 24/7.

Publish a post asking members to provide their address in the comments.

Create content encouraging offline gatherings, with graphics of local landmarks.

6. A personal trainer wants to grow their online presence. To generate more leads, they create a Facebook Page, a Facebook group and an Instagram profile.

However, the trainer struggles to manage this social media marketing, because of the time required to create content and promote each platform. The results are simply not worth the investment of time. The Instagram profile generates the most reach, while the Facebook group gets the most engagement. The trainer contacts a community manager for help to determine which of the platforms to focus on.

Which critical piece of information does the community manager need to make this decision?

How much the trainer enjoys using each platform

How many current clients found the trainer on each platform

How much engagement each platform gets

How much time the trainer spends on each platform

7. 1.A hair salon supplier wants to create an online community to boost online store sales. The goal is to track trends and showcase products.

Their mission is to become the leading source for style inspiration, which requires them to stay at the forefront of a fast-moving industry and maintain appeal among a mass audience.

On which set of KPIs should the community manager focus?

Website traffic Sentiment Audience growth

Reach Website traffic Audience growth

Reach Sentiment Website traffic

Reach Audience growth Sentiment

8. It's April, and Earth Day is approaching. A parenting group has shown interest in sustainability, so the community manager brainstorms new ideas to engage the community.

What are the two most efficient steps for the community manager to take to inform campaign planning? (Choose 2)

Review the geographic locations of group members

Conduct a search of sustainability keywords

Launch a poll to understand which topics are of interest

Analyze post themes from the last three Aprils

Watch the top three nature documentaries released this year

9. A local museum is opening a new exhibition. The museum director asks the community manager to use social media to generate excitement for the new exhibition. The community manager runs an organic campaign on Facebook through a mix of influencer posts, visitor testimonials and press quotes.

Which approach should the community manager use to measure how well received the exhibition was?

Measure the engagement rate on the influencers' posts

Analyze the reach of exhibition-related posts through Ads Manager

Determine the sentiment by scanning positive and negative comments

Record the total number of campaign comments through native insights

10. A community manager runs a Facebook group for people who have challenged themselves to refrain from drinking alcohol for 30 days.

The group has grown organically over two years after the founder completed a 30-day challenge and invited people to join. The group now has includes over 3,000 members who use it as a resource for tips, guidance and support as they take on the challenge.

The community manager wants to make the group the recognized source for support.

Which step should the community manager take first?

Define the brand guidelines for cohesive content in the community

Review community posts and delete unprofessional content

Ask the members to provide profitable ideas for the community

Tell members they need to pay to stay in the community

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11. A new community manager joins the team of a large online retailer. This person is one of nine community managers who handle support queries. Community managers must remain on brand while maintaining an individual presence in the community.

Which option should each community manager use?

A company-branded profile used by all community managers with each reply signed by name

The personal profiles of each community manager to make it clear who is replying

The agreed result from a recent poll stating that each community manager will use their initials

The approach that the team agreed upon and the company approved

12. A newly appointed community manager learns of a conflict regarding a post in the community. This community has recently added new guidelines stating that only links from credible sources are allowed. Several members start to post links on the thread from unreliable sources, and other members are starting to get upset. The post has been reported several times. The community manager wants to educate the community about the new guidelines.

Which two actions should the community manager take? (Choose 2)

Remove and block members who violated the guidelines.

Remove comments from unreliable sources on the post.

Delete the post immediately and message involved members.

Post a link to the group rules that are relevant to this topic.

13. A community manager works on a Facebook group that handles sensitive subject matter. The personal identities of the group's admin team must be kept confidential. The community manager wants to enable the admins to moderate discussions while fully protecting their personal profiles from harassment.

What should the community manager do?

Enforce a strict policy of blocking any profile that sends a message to a member of the admin team

Create a joint moderation account with the name of the group

Make the team's Facebook Page an admin of the group

Enter a list of potentially offending keywords into the moderation tool

14. A community manager for a national chain department store has many internal stakeholders to manage, particularly across the departments of home and garden, men's fashion and women's fashion, which represent the highest sales volume.

The community manager needs to create a monthly content calendar that includes posts that represent each department.

What should the community manager do first?

Review briefs from internal stakeholders outlining key messaging, details and targets

Review previous post results and reuse the content that performed best

Prioritize the content from the department that is the most polished and ready to post

Research competitors and replicate popular creative tactics that perform well for them

15. A community manager of a large community for professionals is developing a content calendar to offer themed content to help members who are in the early stages of their careers. The group has had low engagement for the past year.

Which strategy should the community manager use to plan the most relevant content?

Research popular content themes that may be relevant to the community.

Ask community members to share their most memorable community posts.

Review data for insights into high-performing content in the community.

Survey community members for their most frequently asked questions about content themes.