Free UXQB Foundation Level CPUX-F Exam Questions

test2022-09-27T03:47:38+00:00

By test CPUX-F Exam Questions, CPUX-F free dumps, CPUX-F practice exam, Usability and User Experience, UXQB Foundation Level 0 Comments

The certificate “UXQB® Certified Professional for Usability and User Experience – Foundation Level (CPUX-F)” attests that the certificate holder is familiar with basic terms and concepts of usability and user experience. If you want to pass the CPUX-F exam in the 1st try, FreeTestShare 100% real UXQB Foundation Level CPUX-F Exam Questions are the best study materials for your preparation. CPUX-F practice tests cover real exam questions and answers to help you know about the topics of CPUX-F exam easily! We provide free access to the most recent CPUX-F Exam Questions. You can practice the most recent CPUX-F Exam Questions online!

Try now to test yourself!

Page 1 of 3

1. Sandra and her team have created a web-based office suite. Tanya and her team have usability tested the office suite.

Which two of Tanya's usability findings below relate to the dialogue principle, "Error tolerance"?

Test participants liked the fact that "undo" is available

Help is written in a small font that is difficult to read for people whose eyesight is not perfect

Test participants had problems locating the search function because the icon is unobtrusive and hidden

Certain characteristics of the user interface can be adjusted by the user, for example, colour, text size, and contrast

Most error messages are not constructive

The icons used in the office suite are easily understood by users

2. Which two of the following relate to the user experience of a train travel website but not to its usability:

Pop-ups regularly appear over the text, leading users to become angry and frustrated

Users frequently mention that they like the layout of the website

If a session times out the user does not find out until they have submitted all of their contact and payment information. They then have to start all over again

The data strip on tickets bought from the website cannot be read by machines at the ticket barriers, forcing customers to queue up to have their ticket checked manually

Tickets bought online do not need to be printed out. Users are able to scan their confirmation emails at the ticket barrier - this removes the worry for users who are concerned about losing their tickets

The website has not been optimised for mobile phones, and users get frustrated and annoyed as they try to fill text fields in

3. Which one of the following must be included in a human-centred design process?

A clear commitment from management to usability and human-centred design

An interest from management in innovation

Analysis of competitors' products to understand potential pitfalls

Involvement of users throughout the design process

Regular demonstrations to users of the evolving interactive system

Exact timelines for usability milestones so progress can be monitored

4. The stage REFINED DESIGN involves- choose three:

Navigation structure

High-fidelity prototype

Use scenarios

Style guide

Visual design

User journey maps

5. Which one of the following is a valid user requirement for Gamma Airlines website?

Most users who frequently book flights on Gamma Airlines website must be satisfied with the website

Gamma Airlines website must be effective, efficient and satisfactory to use

Users must be able to book a flight within a reasonable time

If a user books a flight that costs more than £2,000, the website must send a confirmation code to the user's mobile phone; the reservation must not be accepted before the user has entered the correct confirmation code on the website

Gamma Airlines website must be at least as efficient as the websites of the two most important competitors, Alpha Airlines and Beta Airlines

Users must be able to select the payment methods they used for previous reservations

6. Which two of the following are part of the information architecture?

Style guide

User interface guidelines

Specification of graphic design

The words used in the user interface, for navigation and content

Wireframe

Content hierarchy

7. Which one of the terms below best characterises the following description?

Elena Montgomery, Human Resources Coordinator, Fluid Pharmaceuticals

Elena is 35 years old. She shares an apartment with her boyfriend of 4 years - they have no children. Her favourite pastimes are dancing tango and preparing wonderful tapas. She speaks conversational Spanish.

Elena spends most of her day processing forms that are needed to hire, transfer, or discharge employees in the Marketing department. If something is incomplete or unclear, she takes the time she needs to find the answer. She is an expert in all relevant forms and procedures.

Elena's goals: Advance in HR, excellence through accuracy; helpfulness; do not fall behind.

Prototype

Persona

As-is scenario

Use scenario

User group

User group profile

8. Which two of the following statements best describe why it's important to distinguish between tasks and subtasks?

Tasks are for primary users; subtasks are for secondary and indirect users

According to the master-apprentice model: tasks are for the master; subtasks are for the apprentice

Tasks can be used to create usability test tasks: subtasks should be avoided as the basis for usability test tasks, because they have no inherent value in isolation

Tasks are the main basis for use scenarios, whereas subtasks are the main basis for task models

Tasks are used to derive user needs. Both tasks and subtasks are used to derive user requirements

When defining the navigation structure, it's important to focus on tasks. Subtasks are less important than tasks

9. What are quantitative user requirements? Choose two

Quantitative user requirements set measurable goals for usability and user experience.

Quantitative user requirements provide a basis for the design of the interactive system and can be verified by evaluating the interactive system.

Quantitative user requirements are measurable qualitative requirements for the design plan

Quantitative user requirements set the basis for all requirements

Quantitative user requirements qualify the number of required requirements

Quantitative user requirements are always related to exponentially quantifiable requirements

10. CORRECT TEXT

Fill in the blanks:

The primary purpose of a prototype is to serve as the basis for a________ often a__________.

Page 2 of 3

11. CORRECT TEXT

Fill in the blank:

A Usability evaluation report is a document reporting the results of a usability test, a_________ or a user survey.

12. CORRECT TEXT

A context of use description describes:

a.______________ in the form of user group profiles and personas;

b.______________ in the form of as-is scenarios;

c.______________ in the form of task models, as-is scenarios or user journey maps;

d.______________ in the form of lists or as-is scenarios;

e. ______________in the form of as-is scenarios.

13. What concepts are a part of the user experience as defined in CPUX-F?

Expectation /Anticipated use

The interactive system

Fulfillment of expectations /After use

Human-centred design

Actual use

Quality objectives

14. What is a contextual interview?

A contextual interview takes place at any other location than the location where the user's interaction with the interactive system usually takes place, for example in a neutral environment, not their home or in a shop.

An contextual interview takes place in a neutral environment, for example in a meeting room.

A contextual interview takes place at the location where the user's interaction with the interactive system usually takes place, for example the user's workplace, their home or in a shop

Establishes focus groups

15. Which two of the following statements are valid user requirements for a car rental website (as opposed to organisational requirements and market requirements)?

At least 80% of 25 users who use the website for the first time must be able to rent a car within 10 minutes

The company logo must appear in the top left-hand corner of each web page

The website must be at least as usable as those of the two main competitors

The website must have a help system

The colour scheme of the website must reflect the standard colours of the company

Users must be able to cancel a reservation

16. You have been asked to conduct a usability test of a car rental website .

Which one of the following is NOT an appropriate task for the usability test?

Find a phone number that you can call to talk to someone about your rental contract

Tell me what you think of the website's home page

Rent a car that meets your needs from a location and for a period that suits you and your budget

Rent a compact car from London Heathrow Airport. You need to collect the car tomorrow morning at 9 and return it to the same location, 4 days later at noon

Cancel a reservation that you had previously made

What is the charge for renting a GPS?

17. 8. Gerry works in a bank. One of his responsibilities is to check the amount of cash in the cash machine and reload it to the required level. He does this each morning and on Friday afternoons, in preparation for the weekend .

Which one of the following best describes Gerry?

Not a user of the cash machine since he does not withdraw money

A primary user of the cash machine

A secondary user of the cash machine

An indirect user of the cash machine

A stakeholder in the cash machine who is not a user

A user of the cash machine who is not a stakeholder

18. A colleague is planning interviews with users of a restaurant review system. Among other questions, their interview checklist includes the question

How do you choose a restaurant?

Which two of the following terms best characterise this interview question?

Closed

Formative

Leading

Neutral

Open

Summative

19. CORRECT TEXT

Fill in the blank:

The interviewer should use open and neutral interview questions rather than closed and__________ questions

20. Which three of the following are dialogue principles?

Conformity with user expectations

Suitability for learning

Suitability for usability

Suitability for the task

Suitability for engagement

Accessibility

Page 3 of 3

21. CORRECT TEXT

Fill in the blank:

Context of use description is a description of the users, goals, tasks, resources, and environments derived from observations, contextual interviews and_______.

22. Fill in the blank:

Observation is a method for gathering_________ relating to user needs in which an

observer watches users who carry out tasks that are related to the interactive system.