Earn Your PMP Certification With Free Practice Exam

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Project Management Professional (PMP)® certification is a globally recognized project management certification that tests a candidate’s ability to manage the people, processes, and business priorities of a professional project. If you are preparing or planning on PMP exam, you can try these PMP practice exam questions to see if you are ready for the real exam. In these PMP exam dumps we have compiled real exam questions with verified answers so that you can prepare and pass the PMP Certification exam in your first attempt.

Here we prepared some sample exam questions, you may have a try.

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1. A project manager is leading a large-scale project that involves 70 stakeholders. The project manager has heard various comments and expectations from the customers, some of which are contradictory Consequently, some requirements are not clear.

What should the project manager do to build consensus regarding the requirements?

Escalate the issue to the management team for their review and guidance

Create a survey template to collect feedback from stakeholders to reach an agreement

Organize a face-to-face meeting with all stakeholders to understand their interests and concerns.

Leverage expert judgment to determine the requirements that should be considered

2. After reviewing the project management plan with key stakeholders, the project manager was told that an 18-month release plan was unacceptable and the product should launch in six months.

Based on the new timeline, what should the project manager do?

Plan for overtime, apply crashing and fast tracking and share the risk of failure with project stakeholders.

Review the project backlog looking for high-priority items and come up with a minimum viable product (MVP) that fits the expected timeline

Seek approval with the sponsor to triple the project budget, hiring more people to compensate for the compressed schedule

Go over the critical path with stakeholders, explaining why it is not possible to deliver all the scope in the expected timeline

3. A project manager works with a global virtual team. The team is facing difficulty in communicating with each other and often misses important messages. This difficulty leads to missed deadlines.

What should the project manager do to enhance project team effectiveness?

Implement team colocation to improve communication.

Identify the root cause of communication issues

Initiate daily communication of project progress

Schedule a communications control board meeting

4. A large corporation is transforming itself from a predictive to agile approach A project team with knowledge of agile practices is experiencing significant conflicts with the executives regarding the processes to be followed.

How should these conflicts be resolved?

Include the executives in team retrospectives

Train the executives on agile practices

Negotiate with the executives and agree on a process.

Request that the executives use agile practices

5. During an iteration demo, a customer noticed an enhancement they would like to make to the product .

What should the team do next?

Refine and estimate the enhancement so the size is known.

Add it to the product backlog to be completed in the future.

Start working on the enhancement for the customer immediately.

Ask the product owner to prioritize the item with the customer.

6. A project manager is working on a software development project. A team member complains that since the project tasks are very simple, there is no reason to perform quality control. The project manager understands that removing the quality management plan from the project will also help to save money, which is important to the customer

What should the project manager do?

Register starting the project without a quality management plan as a risk, and allocate the budget savings to the management reserve

Develop the quality management plan, as quality is as equally important as cost and schedule management.

Get confirmation from management that the team member has enough experience to build software without quality control

Ask the customer to order an external quality audit after accepting the project deliverable, and decrease the budget of the project

7. One of the main inputs required for a deliverable is missing due to a miscommunication between the vendor and project manager Because of the missed deliverable, the critical path of the project is extended

What should the project manager do next?

Start an audit of the vendor's processes and procedures

Review lessons learned from previous projects with this vendor

Make a detailed analysis on vendor issues during the project

Execute a contingency plan to address the issue with the vendor

8. A project has recently Kicked off. The project manager observes that thete are different expectations among the project team members. These growing misunderstandings are affecting team productivity.

Which document should the project manager use as a guide to resolve the issue?

Project charter

Stakeholder register

Team charter

Project organization charts

9. A project manager is working on a large project with a very difficult client. During the course of the project, the project manager realizes that if the project team had a little more time and funding to make some minor changes, the client could realize the benefits of 25% of the project outcomes early.

How should the project manager approach this?

Concentrate on the current project milestones.

Update the project management plan for this new work.

Develop a business case and submit it to the client.

Make all the changes and then show the client the results.

10. A project team member has lost enthusiasm and is experiencing low morale for a

project they were once excited about .

What should the project manager do?

Escalate the issue to the team member's functional manager and request a response as soon as possible.

Meet with the team member to understand what the issues are and to provide support.

Leverage other team members who are contributing and making the project a success.

Have the team member transferred to another project and add other resources to the project.

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11. A project manager has team members around the world in many different time zones Project work frequently stalls because people in one office need to wait until another office is awake to have questions answered.

What should the project manager have done to avoid this?

Used communication tools, such as video conferencing so different offices could communicate.

Learned more about how each team member prefers to communicate before assigning project work

Planned and scheduled tasks and work packages to overcome geographical and time zone challenges

Ensured that the project would be the highest priority for all team members

12. For an agile pilot project, the sponsor arranged an early product demonstration for the customer. During the meeting, the customer realizes that a new feature will significantly improve the product

After collecting the new requirements, what should the project manager do?

Assess the impact of the new requirements and initiate the change request process.

Work with the product manager and the rest of the team to update the project backlog.

Assess the impact and communicate the updated product roadmap to the stakeholders.

Follow the change management plan to update the risk register so It accounts for the added scope.

13. A company made several changes recently, which resulted in a positive change in the company culture. A project manager was just assigned to report to a new project supervisor whose leadership style is about getting things done quickly regardless of employee and operational impacts. Some employees are complaining about this.

What should the project manager do?

Clarify expectations by explaining the company culture with the supervisor.

Ask senior management to move the supervisor to a different project.

Revisit the company's organizational culture.

Instruct the employees to listen to the supervisor.

14. A software system is being built for a company. Once the system is in production, the team would like to collect usage data to evaluate the delivered value.

Which evaluation practice should the project lead use to obtain accurate usage data?

Send out a questionnaire to all users regarding the most useful features.

Embed a feedback form into the system for users to respond.

Interview a sampling of users to obtain the usage data.

Build the functionality in the software to collect the operational usage data.

15. A subcontracting company is presenting its feature release A key stakeholder is asking to add a new feature to the product.

How should the project manager deal with the new requirement?

Follow the change management process and work with procurement if needed

Engage an arbitrator to resolve any conflict while handling the new requirement

Add the change to the next sprint to meet the customer's needs

Allocate resources to work on the new feature immediately to complete the request

16. The customer's project manager changes during the final stage of a project.

How can the project manager avoid a project closure delay?

Update the stakeholder engagement plan

Review the latest project status report and update the stakeholders

Escalate the case to the customer's management team

Issue the project payment invoice to the customer in advance

17. A project manager is managing the scope of the project and creating a work breakdown structure (WBS) with the team members .

How should the project manager organize the WBS?

Cost oriented

Deliverable oriented

Customer oriented

Team oriented

18. A project manager is implementing a new software system Some department staff members are questioning the necessity of the change and feel the new system will impede their current processes

What should the project manager have done at the start of the project to prevent this resistance?

Created a communications management plan that outlined the method of communicating to stakeholders.

Ensured that the company culture encourages changes before accepting the project

Encouraged leadership to discuss the change with departments that are typically resistant to change

Involved stakeholders from all levels of the company so everyone understands the change

19. Some of the mote experienced members of a project team have complained about the project manager. The senior project team members feel that the project manager is micromanaging them and preventing them from completing their work.

What should the project manager do when made aware of these issues?

Ask for advice on how to be a better mentor to these team members.

Set up a team building event to bring synergy back to the project team.

Adjust the project manager's management style to better fit senior team members.

Meet daily with each senior team member to monitor project status

20. The project manager of an agile project has been asked to reduce the budget by 30% Since this is a small project team, the budget is primarily allocated to resources

What strategy should the project manager use in order to keep delivering value in a restricted environment?

Reduce the project staff and adjust the scope and timelines accordingly in support of the budget reduction.

Balance the project team in order to accommodate the budget challenges, and provide training to mitigate the risk of low performance

Prioritize the product backlog looking for high business value and low effort, and adjust the project budget and staffing to account for those items.

Restrict the project scope only to basic critical features and run the project with the current staffing level until all of the budget is consumed

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21. A project manager is managing a project with a hybrid approach and has requested a senior team member to perform a quantitative risk analysis. The team member responds that they do not have the knowledge to perform such an analysis.

What should the project manager do?

Contact the project management office (PMO) and request them to assign another team member who has the knowledge to perform this task to the team

Escalate the issue to the functional manager

Help the team member to perform the quantitative risk analysis through coaching, mentoring and training

Perform the quantitative risk analysis for the team member.

22. An agile project is running its second of six iterations. One new team member who does not have agile experience has just joined the team. In the daily meetings, the project manager observes that the team is having problems meeting their goals.

What should the project manager do?

Provide feedback to the team and conduct a meeting to review the team rules.

Provide feedback to the team and conduct a retrospective meeting to find a root cause.

Provide feedback to the team and request agile training for the new member.

Provide feedback to the team and coach the new team member in agile methodology.

23. A project manager for a large multiyear industrial project has a project with diversified stakeholders from various geographical areas. Recently, the project manager encountered an issue with stakeholder engagement

Which two tools should the project manager use to determine the underlying reason for why engagement is not having the planned effect? (Choose two)

Five whys

Communications management plan

Ishikawa diagrams

Issue log

Open-space meetings

24. DRAG DROP

The team has reported the following impediments at the daily standup meeting.

Drag each impediment on the left to the action that the project manager needs to take on the right

25. A Scrum team is analyzing the burndown chart on day four of a 15-day sprint.

The burndown chart is shown below .

What should the team do next?

Continue with the sprint as the progress shows buffers for potential interruptions.

Ask the product owner if some low-priority stories could be cut from the sprint.

Continue with the sprint work as planned and keep monitoring.

Ask the project team to select any additional stories as they have additional capacity than planned.

26. A senior business stakeholder with many years of experience is pressuring an agile team to deliver most of the promised functionality to the customer 18 months in the future as opposed to multiple, incremental deliveries over the course of the 18 months.

What should the project lead do next?

Schedule meetings with the customer to determine their ability to support multiple incremental deliveries

Work with the agile team to schedule the incremental deliveries to enable delivery of business value sooner to the customer.

Work with the stakeholder to understand what the concerns are while at the same time conveying the benefits of incremental deliveries

Provide details of the concern to the agile team and adjust their goals and release plans to conform to the stakeholder's request.

27. In an ongoing project, stakeholders have been approaching team members for status reports and changes without consulting the project manager .

What should the project manager do to ensure a successful project?

Send the project charter to all stakeholders for information.

Send an email to all stakeholders directing them to approach the project manager directly.

Review the stakeholder engagement plan and inform the stakeholders.

Review the change management plan and ask the change control board (CCB) to be involved.

28. A project started 12 months ago and is currently on iteration 12 of 14. The team has performed well and completed all deliverables on time. However, some team members are starting to complain about the length of the project, creating a risk for lack of performance at this critical stage.

What should the project manager do as a servant leader to mitigate this risk?

Meet with the team to reinforce their responsibilities and the consequences if the project deliverables are not completed on time.

Apply additional controls to the project deliverables to ensure that all milestones are achieved on time.

Contact the functional manager to ensure that team motivation remains high until the end of the project.

Schedule a team event with the project sponsor to highlight the importance of the project and recognize the work of the team.

29. A project team was established for a community impacted by oil and gas exploration activities. The team is required to interact with several external stakeholders. The local council authority has requested a meeting with the project team to discuss the impact of the project on the community. The project manager was not available at the time of the meeting, and the team was in disagreement regarding who should attend the meeting.

What should the project manager have done to prevent this conflict?

Provided copies of the stakeholder engagement plan to all team members.

Defined the roles and responsibilities of the team members.

Updated the communications management plan.

Established ground rules for the team

30. In analyzing a project for monthly status reporting, the project manager notices that the schedule performance index (SPI) is 0.75 and the cost performance index (CPI) is 1 25. The project manager must provide the first project status review soon and wants to emphasize that the project is under control

How should the project manager report the project status to key stakeholders?

Prepare a detailed presentation for stakeholders on earned value including how it is calculated and the project's current earned value results

Report that the project is behind schedule but that an additional experienced resource can be added to stay within schedule and maintain the budget.

Perform a detailed root cause analysis utilizing a pareto chart and fishbone diagrams to demonstrate that the project is under control.

Report that the project is not tracking as expected, but is still under control since the next project milestone is over a month away

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31. A company starts implementing Scrum About halfway through the first sprint, communication issues develop Some project team members are not in sync with other team members

What is the cause for this communication gap?

The project sprint board has not been updated

Daily standup meetings were not held or enforced

The project status dashboard has not been updated

The communications management plan has not been developed

32. A project for a new product launch is in a very initial stage and the requirements are evolving Due to stiff competition in the market, the customer would like to launch the product keeping the scope flexible. The project team intends to start the work based on the forecast of a similar project delivered last year

Which project approach suits the scenario?

Execute it as a Scrum project

Execute it as a predictive project

Execute it using the same approach as the reference project

Execute it as a project with stage gates

33. A project manager and a stakeholder have different opinions on the budget estimates for a project that is being initiated based on a new consumer privacy law .

What would be a reason for this difference in opinion?

The communications management plan was not used by all stakeholders.

Organizational assets were not available to back the rationale.

Relative estimation by the team resulted in two estimates.

The use of the Monte Carlo method can result in different estimations.

34. Two functional managers disagree on key features of one deliverable during the planning of a project. The project manager discovers that each manager included requirements that contradict each other. The functional managers do not want to meet with each other to find a solution This situation has been escalated to the sponsor who requests a meeting with them

What strategy should the project manager use to resolve this conflict in the meeting?

Explain to the managers that the contradicting requirements are being considered for implementation in the project

Explain to the managers that only one of the two requirements can be implemented, and submit a change request,

Ensure that both managers understand the requirements and search for a solution that best satisfies this deliverable

Request that the managers explain why each requirement must be implemented and decide by considering the cost and benefits

35. A team has been working on a project for several months,, but the completion date is unclear because the scope is changing frequently as new knowledge is gained. Some deliverables have already been completed, but when new stakeholders join the team, they complain that project outcomes are not meeting business goals.

How can the project manager prevent this situation from happening in the future?

Create a prioritized backlog and define iteration review sessions with stakeholders

Create a detailed work breakdown structure (WBS) and milestone schedule approved by all stakeholders

Schedule a daily meeting to review team performance and impediments

Schedule a kick-off meeting for every project phase to share the project management plan with all stakeholders

36. A project manager is leading a major water pipeline project and realizes midway into the project that the project completion date is not achievable. Local farmers who rely on the water for irrigation may be affected due to the delay. The project manager is afraid of their displeasure and reaction, which will affect the project.

How should the project manager plan the communication to the stakeholders?

Document and accept this risk and communicate this decision to the project sponsor.

Collect feedback from the farmers and keep the information within the project team.

Deliver the information to the stakeholders with the project management office's (PMO) assistance.

Propose a solution to the stakeholders and communicate it to the local farmers.

37. A business analyst on the project meets the customer in the elevator and says that due to constant changes in requirements the development of the product will take more time than expected.

What should the project manager do?

Submit a change request to the change control board (CCB) in order to reflect the new requirements and longer timeline of the project

Refer to the resource management plan to find out if more business analysts may be assigned to process the requirements changes

Point out to the project team and the customer that all information concerning the timeline of the project should be communicated by the project manager.

Explain that distribution of important news can only be done using traceable communication methods

38. During the planning stage of a project the project manager realizes that a standard stakeholder engagement approach will not suffice One of the client representatives, who is not a key decision maker, is extremely opinionated This client representative could become a roadblock to progress due to their perceived level of authority during meetings

How should the project manager handle this moving forward?

Ask that only key decision makers attend the project meetings.

Update the project schedule to cater to this particular stakeholder

Allocate time to gain buy-in from the stakeholder prior to key decision meetings.

Update the risk register to consider the possible project impacts

39. A team has been struggling with various issues during the course of an iteration. The project lead facilitates a discussion of the issues and the team forms new team agreements. During the next iteration, some of the same issues appear again

What should the project lead do next?

Notify senior management of the issues and have them review the importance of agreements with the team

Challenge the team to determine if the issues surfaced again because agreements were not followed

Post the agreements in a conspicuous place where all of the team members can see them.

Let the team self-organize and determine the best means to prevent the issues from occurring again

40. During a retrospective review, many project team members say they are not completing tasks during the iterations because of interruptions and requests for help from other teams. As a team facilitator, what should the project manager do to avoid this?

Identify the problem's root causes and define the ground rules with all project team members to minimize interferences.

Recommend to the project team members that they should improve their planning and make their stories smaller.

Reunite with the project team members affected and tell them not to reduce the team's capacity.

Hire a coach to help all project teams to improve their abilities to solve problems on their own.

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41. During the last sprint review the product owner stated that the product does not deliver any value. The project manager believes that the product meets all the provided specifications

The team is confused by the product owner's statement

What should the project manager do when using a hybrid approach?

Escalate the matter to the executive board so they can decide on next steps

Prioritize the project backlog and ask the development team to fix the issues

Review the project's benefits management plan with the product owner.

Ask the product owner to terminate the project as it is no longer aligned to the expected benefits

42. After completion of a project with specific users in various countries, the project manager's supervisor asks if the project users are satisfied with the way the project was run .

What two actions should the project manager take? (Choose two)

Prepare the lessons learned from the project phase.

Obtain official approval on the new process from the various countries

Send a questionnaire to the project participants and seek their feedback.

Refer to the communications management plan

Deliver the project materials to the users and see if they have any comments

43. The project sponsor recently requested that a vendor begins working toward adopting a hybrid approach. In response, the vendor hired a project manager experienced in agile for the project.

What does that project manager need to do to make the team work in a collaborative way?

Request the project management office (PMO) for a team of mentors.

Allocate time to mentor the team.

Update the issue log.

Identify any training gaps

44. A project is in the knowledge transfer phase, and a few subject matter experts (SMEs) went to the client site for knowledge transfer. The SMEs captured various process deviations without sharing with the project team

How can the project manager ensure knowledge transfer across the team?

Ask the project team to run a deviation log review meeting with the client, highlighting that the project may not be able to go live as scheduled

Ask the project management office (PMO) to provide team members with real-time visibility for deviations and facilitate team members to resolve issues

Ask the SMEs to share the knowledge transfer documents with all other members by placing the documents in the project management information system (PMIS)

Ask the project team to facilitate a lessons learned session during the project closure phase to incorporate this issue

45. The project management office (PMO) assigns a project manager who specializes in hybrid approaches to a predictive project that is off track from both the cost and schedule perspectives. The project runs into further delays as the project manager is ramping up on the project. The stakeholders and ask senior management to replace the project manager.

How should the project manager approach this situation?

Meet with the stakeholders to understand their concerns and define an action plan to resolve issues.

Continue to work on the project until the stakeholders and management come to a decision.

Socialize with the stakeholders to better understand their needs and reset expectations.

Escalate the stakeholder issue to the management team and ask for help with resolving the conflict.

46. In a software project using an agile approach, there have recently been work overruns. After assessing the situation, the project manager concluded that the overruns are occurring because of insufficiently refined product backlog items.

What should the project manager do to correct this issue?

Work with the sponsor to revise the product vision.

Create a definition of ready (DoR) for the backlog items.

Discuss the issue with the service request manager.

Refine the product backlog items with the stakeholders.

47. In the planning phase, a project manager receives identified risks from the sponsors and subject matter experts (SMEs) and wants to develop a risk response strategy for them.

What should the project manager do first?

Perform a risk reserve analysis.

Assign allocated budget to cover key risks.

Agree on the criteria to prioritize risks.

Assign a risk responsibility to each team member.

48. A project manager is responsible for building a bridge. The high-level elements of the project are handled using a predictive approach. The software responsible for retracting the bridge has been developed based on agile principles During software development, the workflow is often interrupted by various delays or impediments due to lack of information

How should the project manager handle this situation?

Apply lean manufacturing to limit the team’s work

Increase retrospectives to deliver results fast

Make work visible using kanban boards.

Incorporate small batches of work into the project

49. During the execution of a project the project manager notices that only one team member has one of the technical skills needed to build the product. The project manager is afraid this might have a future impact on the quality and schedule because most of the upcoming activities will require at least three people with this specific skill.

What two actions should the project manager take to prevent the team from being unqualified? (Choose two)

Exclude the activities from the roadmap

Encourage working in pairs and knowledge sharing

Teach the entire team the new skill.

Facilitate a training event with an external trainer

Increase the time estimates on the activities that require such abilities

50. DRAG DROP

Drag the characteristics of the stage on the left to the correct Tuckman Ladder stage on the right

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51. A project manager is leading a meeting with key stakeholders, the project sponsor and the product owner to define the features that will be released after the next iteration. The purpose of the meeting is to review the product backlog prioritization, considering that during the past iteration some deliverables were not completed.

Which two items should be taken into account first to review and update the product backlog priorities during the meeting? (Choose two)

Complexity and the cost of development

Industry trends and the technical approach

Cost of delaying some features against business value

Reusing components from another product

Length of time each feature has been on the backlog

52. A company has always acquired very specialized services from local companies for its projects. During the planning stage for a regulatory project, the project manager is informed that local vendors would not be able to operate due to an unexpected major event. There is an option to hire the same services from companies in other countries.

What should the project manager do in this situation?

Plan to execute the procurement tasks in a virtual environment.

Review organizational process assets (OPAs) for similar projects.

Create a change request to extend the duration of the project.

Ask the project sponsor to put the project on hold.

53. A company has hired a vendor to deliver a scope of work and assigned a project manager to oversee the project. The vendor advised that they completed the scope successfully and is asking for approval.

What should the project manager do in response to this request?

Obtain approval from the project sponsor.

Update the project management plan and mark the milestone as completed.

Ask the vendor to validate the agreement for any deviations.

Set up a meeting with stakeholders to validate and confirm acceptance of the deliverables.

54. A project manager is acting as a scrum master in a hybrid project and is dealing with a conflict between team members.

What strategy should be used to handle this conflict?

Sort conflicts into two groups: positive and negative

Place conflicts into categories: structural and interpersonal.

Place conflicts on a shared conflict list and ensure it is visible

Review conflicts during daily Scrum so they are handled in a timely manner

55. A transportation company is transforming its operational processes and the mam system this company uses to move freight. The scope statement is in place An iterative delivery approach has been agreed by all stakeholders.

What does the project manager need to do next to help the team understand the work that needs to be done?

Work with the team to decompose the scope into a WBS and work packages in order to create required deliverables and timelines.

Work directly with stakeholders on the work breakdown structure (WBS) and assign tasks with a required timeline for each team member to start the work.

Create the requirements management plan to outline how project requirements will be collected analyzed and documented and then assign requirements to team members

Start working on the project management plan with work packages, a detailed schedule, and work assignments for team members

56. In a newly formed project team one experienced team member is overwhelmed by the complexity of the tasks and is not happy with the project team .

What should the project manager do?

Ask the team member to enter this potential schedule delay in the risk register.

Explain that the tasks are unavoidable and ask the team member to find a solution to overcome the challenges

Actively listen to the team member and identify ways to support their needs in completing the tasks.

Set up team-building activities with the project team members to reduce tension

57. A project manager Is transitioning from a predictive We cycle project to a new agile project.

How should the project manager manage and control the scope for the new project?

Create a scope baseline and put the rest as backlog activities.

Estimate the work the team can complete and define story sizes to keep the project under control.

Develop a plan to complete more work In less time.

Spend a short amount of time defining the scope and building prototypes to refine the requirements.

58. A project manager is struggling to figure out the performance of the project teams in an agile environment for the same scope of work, team A has calculated 100 story points and team B has calculated 125 story points

Which team is performing better?

Team A as they have calculated fewer story points than team

Team B as they have calculated more story points than team A

The team that completes the most stories selected from the sprint backlog

The team with the least amount of defects in their deliverables

59. In an agile project, the project manager notices that one team member rarely reports blockers during daily check-ins. Additionally, the team member is too shy to participate in team activities and prefers to provide status updates individually to the project manager.

How should the project manager rectify this situation?

Review team culture and the personality traits of the individual to address status update gaps.

Create a safe space for status updates and encourage the team to approach the project manager.

Review the team status updates more thoroughly to address the gaps.

Support team inclusion and change the format of status updates to email.

60. A technical subject matter expert (SME) identifies an occurrence that should be captured in the project's lessons learned. The SME asks the project manager to write, document and include it in the lessons learned register

What should the project manager do?

Assign the documenting task to a project team member

Ask the SME to document and capture the occurrence.

Request the SME to wait until the project closure phase.

Take ownership of documenting this information

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61. The Scrum team working with the quality department has been shifting away from the Business unit due to unclear product requirements. It is now the third sprint and both teams have been at a standstill for a few days.

What should the project leader do to solve this situation?

Analyze the problem with both teams to figure out If pan of the work must be redone.

Select new team members in an effort to obtain fresh ideas to solve the impasse.

Demand that the business team stop wasting time and define final requirements for the product.

Tell the business team and Scrum team to continue following the initial plan.

62. A project manager is assigned to oversee the deployment of a new product that will be used by the entire organization. A key success factor for the project is the timely and successful adoption of the new solution by all entities.

What should the project manager do to ensure the success of this critical project?

Considering the project scope and the multiple entities impacted by the solution, communicate with the stakeholders and ask them to adhere to the date.

Ask the project sponsor to issue a directive requesting all business entities to accept the date set for the new solution launch.

Given the size of the organization and the multiple parties involved, discuss the launch date with the CEO and then communicate it to all entities.

Engage in creative and iterative negotiations with the leaders of each entity to agree on the launch date.

63. During a retrospective meeting a project manager hears that stakeholders have been constantly complaining at iteration demos about product features not being delivered as requested .

What advice should the project manager give to the Product owner to ensure that product features are always delivered as requested?

Include stakeholders during daily standup meetings to monitor progress.

Validate acceptance criteria with stakeholders prior to backlog refinement

Avoid including stakeholders in iteration reviews.

Create a requirements traceability matrix and distribute it accordingly

64. A company that is heavily focused on delivering projects using predictive approaches on-boards a new project manager who uses hybrid approaches. The scope of the project contains a number of unclear requirements.

How should the project manager plan the delivery of the project?

Wait for the requirements to be more clear before any further action is taken on the project

Ignore the unclear requirements and focus on the delivery plan of the project

Escalate the issue of unclear requirements to the management team and wait for final authorization

Break down the requirements and prioritize the requirements into iterative work packages

65. In an agile product development environment, work is distributed to Cities A, B, and C, which are geographically dispersed.

The small teams work and collaborate to deliver the sprints.

• City A's team focuses on the features of data capture.

• City B's team focuses on the user experience and development pieces.

• City C's team coordinates testing.

What should the project manager do to ensure a successful rollout of sprints?

Ensure all three teams deliver independently without interactions so that they remain focused and meet customer requirements.

Implement communication techniques and ensure the teams follow a relay pattern of handing off work from one team to the other.

Use a fishbone analysis to resolve problems and iron out communication issues between the teams.

Maintain localized teams to circumvent the challenges of delay or any other unforeseen risks that might prevent progress.

66. An agile project is in its eighth iteration out of 16 After the last iteration review, the team members receive feedback from the security department about regulations with which the project must comply

Which two actions should the project manager take? (Choose two)

Ask the team members to analyze the impact of including this regulation

Ask the stakeholders about the priority of this regulation

Ask the product owner to include the requirements in the product backlog

Ask the security department for details about regulations

Ask the team members to include the requirements in the next iteration

67. A key resource is newly assigned to a project. The project manager and the resource did not get along well in a previous project. This resource is needed to ensure the completion of a major component for the project.

What should the project manager do?

Work on resolving the differences with the key resource and building a good working relationship to ensure project success.

Monitor the key resource closely throughout the project, but do not let the project sponsor know about the conflict.

Request that the key resource's functional manager work directly with the resource during the project.

Discuss this with the project sponsor and request that this key resource be replaced on the project.

68. A team is currently working on a mobile app solution. During sprint execution, one of the developers requires clarification about the acceptance criteria for a particular task

What should the project manager do to obtain the information required by the developer?

Request direction from the project sponsor

Write an email to the client requesting clarification

Seek support from the development manager.

Work with the product owner to clarify the requirement

69. A company has a lot of experience with predictive projects. The project management office (PMO) has been trying to implement iterative tools within the project management framework, and the project manager has been asked to use these tools in their current project After the successful implementation of the iterative tools, the PMO asks the project manager to determine the benefits these tools brought to the project.

What should the project manager do?

Prepare and submit a status report to the steering committee to update performance monitoring

Determine the data to be monitored during the project as well as the expected performance and targets.

Update the communications management plan to consider performance review meetings with the project stakeholders

Conduct reviews with stakeholders to discuss the potential benefits the approach may have to the project

70. An executive sponsor of a predictive project asked a project manager experienced in agile to assess if a project could be executed using an agile approach.

What factor should the project manager consider when determining if the project is suitable for an agile approach?

The project is an information technology project and has minimal impact to the organization

The project scope can be decomposed into smaller parts, the first representing a minimum viable product (MVP).

The project scope is well defined and the requirements are prioritized

The project team has a colocated space and is capable of working together

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71. At the end of a project, the project manager is asked to submit project documentation for an internal audit in response to regulatory requirements .

What should the project manager have done at the beginning of the project to ensure that project documentation would

fulfill these requirements?

Conducted a document review

Confirmed documentation requirements with stakeholders

Updated the project templates

Implemented a new change control policy

72. During the sprint planning of a project, the team members have a disagreement about the comparative size of the backlog items and if they would fit into the next sprint.

Considering a hybrid approach, what should the project manager do?

Ask an external technical leader to provide input and plan the sprint.

Remove the items from the product backlog since the size couldn't be estimated.

Make the decision about the backlog items based on what makes more sense.

Facilitate the discussion so that the team members can reach a consensus.

73. A project manager is assigned to a new marketing campaign. The sponsor gives the project manager an approved project management plan for review and explains the scope, business requirements, deliverables and stakeholders. The project manager asks to see the project charter to gain a better understanding of the project. The sponsor says the project is small and simple so there is no need for a project charter.

What should the project manager do?

Speak with peers about the need for a project charter

Develop the project charter and send it for approval

Explain that a project charter is necessary to ensure agreement on scope and deliverables and to define the project manager's responsibilities

Agree that the project does not require a project charter, especially since the deliverables and milestones are included in the project management plan

74. A highly skilled team resource received a job offer and is leaving the project soon.

What should the project manager do to maintain project performance while a new team member is being onboarded?

Log a risk in the risk register and work with the new team member to mitigate it

Motivate the new team member to perform.

Share project documents with the new team member.

Offer cross-training and mentoring to the new team member

75. In a functional organization, a product analyst is assigned to a short-duration application development effort. The analyst expresses concerns about the task and asks the project manager to provide the support of a peer with expertise in this domain

What should the project manager do?

Make sure the analyst has regular pairing meetings with the other team member throughout task execution

Ask the analyst to use skills to develop the tool, then move development to another team member

Enroll the analyst in a capacity-building program and keep this analyst assigned to the task

Recognize the analyst's concerns and reassign the task to another team member

76. A new project manager is assigned to a project midway through its implementation During the first risk review meeting, the project manager notices that the version of the risk register used by the project team members is different from the one the project manager is using

What should the project manager have done to avoid this issue?

Referred to the communications management plan

Validated the issue log

Validated the project artifacts

Performed expert judgment

77. A project manager is appointed for the deployment of a new solution. The solution will be integrated into the environment by a third-party vendor This vendor just announced a delay in delivering a key component, which will impact the project schedule.

What should the project manager do?

Ask for expedited delivery of the component to mitigate the risk of schedule delays

Ensure that relevant stakeholders and expectations are identified and assess the component delay

Perform a detailed analysis of the release content for each component of the solution.

Propose a new design of the solution to replace the external component with an internal one

78. A project manager invites the company CEO, sponsor, team members, and an external client representative to a meeting to review the project management plan. The project manager starts to present the budget but the CEO suddenly asks to end the meeting

What should the project manager have done to avoid this situation?

Reviewed the communications management plan before inviting an external client representative to the meeting

Reviewed the cost management plan with internal participants and CEO prior to inviting an external client representative to the meeting

Performed a root cause analysis with the external client representative and documented the findings in the lessons learned register

Sent the presentation slides to internal participants first and then to the external client representative prior to the meeting

79. A company is planning a digitization project .

Which action should the project manager take first when defining the project scope?

Assess the current state process to define the scope of the digitization.

Digitize the current state process exactly as defined.

Redefine the current state process to scope the supporting software.

Develop the software that will support the current state process.

80. An agile project team is looking to develop quality standards for a project.

How should the project manager coach the team?

Determine the tools and techniques suitable for the project and ensure that testing is done early and continuously.

Inform the team that user acceptance testing is required to ensure that the product owner accepts the solution

Insist that test-driven development is implemented along with the automated testing

Ensure that the definition of done (DoD) is provided when the product owner agrees that all acceptance criteria have been met for the user story

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81. A globally distributed project team is running behind schedule due to the lack ol team commitment and low morale.

In order to bring the schedule back on track, what should the project manager do first?

Seek the sponsor's approval to extend the project schedule.

Set up a meeting to perform a root cause analysis.

Update the issue log and communicate it to the team.

Permanently colocate the team for better performance.

82. A project manager has noticed that a critical team member is consistently arguing with a client. This has started to have a negative effect on the meetings.

How should the project manager address this?

Explain the impact of the scenario to the project team member.

Remove the project team member from all future meetings.

Talk to the client privately to highlight the situation.

Recommend a performance improvement plan to the project team member.

83. During the design phase of a project the project manager notices that the schedule performance index (SPI) is 1 8 and the cost performance index (CPI) is 0 1 In a weekly meeting with top management, the project manager reports concerns about these indicators However the most concerned person was the project sponsor who said that if the trend continues, they will be forced to prematurely close the project

What should the project manager do?

Monitor the project sponsor but understand that it is normal to spend more money in the design phase of a project.

Stop crashing the schedule

Manage the project sponsor closely and revise the project's resource management plan to improve indicators

Use a resource-levelling technique

84. During the review of a project's list of deliverables, one of the stakeholders expressed concern that one of the requirements will not be addressed .

What should the project manager do?

Check the approved list of requirements to see if there are any missing items.

Work with the stakeholder to improve the requirements' acceptance criteria

Review the requirements traceability matrix with the concerned stakeholder

Discuss with the stakeholder which additional requirements should be added

85. A junior staff member was recently assigned to the team. The new team member tells the project manager that they are confused because they are not familiar with what is expected of them on the project

What should the project manager do to assist the new team member?

Advise the new team member to enroll in project management training.

Instruct the new team member to review the responsible, accountable consult, and inform (RACI) matrix before asking for help

Advise the new team member to review the project charter and stakeholder engagement plan.

Review the resource management plan and provide mentoring to the new team member if necessary

86. A company's CEO has just returned from a conference on the use of artificial intelligence (Al) and would like the project manager to implement this technology in the organization.

What should the project manager do first?

Start developing a business case.

Start a strengths, weaknesses, opportunities and threats (SWOT).

Engage stakeholders and allocate resources

Gather requirements from stakeholders

87. A project manager is leading a project at a contracting company, and the project team just completed an iteration. The product passed inspection, but an additional feature was added to the product. The customer notices the additional feature and thinks it will introduce new risks to the product.

What should the project manager do to avoid this situation in the future?

Manage the scope baseline to influence the factors that drive change.

Follow the proper change control process and evaluate the change for further impact.

Work with the customer to ensure the feature adds value.

Perform frequent reviews with the customer to ensure that the product is working as expected.

88. A project manager created a contingency plan associated with a risk. The risk was realized, but the client insists on using a new workaround instead. The requested workaround will introduce delays and require additional budget

What should the project manager do?

Request to use the management reserve to keep the schedule

Mitigate risks associated with the workaround to avoid project delays

Proceed with the approved risk response plan.

Discuss the options with the client as part of the change control process

89. A project stakeholder has expressed concern that the established success criteria for the project are not being met .

What should the project manager do next?

Review the established project benefits tracking metrics.

Update the project business case document.

Document the agreed-upon ownership of benefits realization.

Create a project benefits management plan.

90. Due to organizational changes: several key stakeholders are replaced by new ones in the middle of a project. As a result, numerous new requirements are raised.

What should the project manager do to ensure success of the project?

Review and prioritize new requirements with stakeholders to determine which change requests are needed.

Escalate the issue to the project sponsor and seek support to keep the original requirements.

Seek immediate approval to amend the project timeline and budget in order to deliver all new requirements

Emphasize to the new stakeholders that new requirements are not allowed at this stage of the project

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91. A project manager is leading an in-house company project in its very early stages This current project is similar to another project that ended a year ago

What should the project manager do to analyze the involved stakeholders?

Lower the priority of stakeholder engagement as the stakeholders already have knowledge of this kind of project

Use lessons learned from the previous project as a guide for the current project's stakeholder register

Refer to the stakeholder register from the previous project as it was similar to the current project

Document in the risk register that the current project may have different stakeholders than the previous project

92. A project manager is meeting with the project sponsor regarding a new project. The project manager tells the sponsor that, as part of the communications management plan, a weekly email will be sent with the status of the project, so the sponsor can be informed of the progress. The sponsor indicates that the email is not necessary because they will ask for a status update whenever it is needed.

What should the project manager do next?

Advise the project sponsor to request a 15-minute meeting, whenever necessary, with prior notification.

Agree to the project sponsor's request, but continue to copy them on the weekly email so they can be informed of progress in case it is needed.

Tell the project sponsor that if they prefer to not receive the communication, there is no problem in removing them from the email distribution.

Ask the project sponsor what sort of information is needed and agree on a frequency for the communication.

93. A hybrid project is experiencing several issues with both the agile delivery of the product as well as the predictive development of a marketing strategy .

What should the project manager do to receive feedback from stakeholders located in different time zones?

Refer to the stakeholder engagement plan.

Set up a conference call for all stakeholders.

Refer to the communications management plan.

Send an email to all stakeholders.

94. A project manager is starting a project using a hybrid approach and notices some team members only have knowledge of predictive approaches.

What does the project manager need to do first in order to have good project performance?

Coach those team members lacking hybrid knowledge to learn on the job.

Change the team to include hybrid experts

Assess the required training per team member.

Deliver hybrid training to all team members

95. A project is behind schedule and over budget, resulting in a problem for the next deliverable. The project manager informs the stakeholders, who are very concerned about the project .

What should the project manager do to alleviate the stakeholders' concerns?

Send communications for clarification so there is a full understanding about the situation.

Demonstrate the performance indexes and recommend corrective actions to the stakeholders

Schedule a kick-off session to explain the problems of the project and gain approval and support

Speak with the sponsor and explain the situation so that the sponsor can explain it to the stakeholders

96. A global company hired a project manager for a new implementation at all of its sites After reviewing the business case and project charter, the project manager notes that the project team has different locations and regions to consider.

What should the project manager do to address this situation?

Inform the steering committee of the situation and request additional resources.

Coordinate virtual and face-to-face meetings at each site to improve communication

Coordinate virtual meetings to assess the project team's communication needs

Inform the project sponsor of this situation and request cultural orientation training.

97. The project manager is having difficulty obtaining approval of the project requirements because there is disagreement among the project stakeholders This issue is putting the project schedule at risk

What should the project manager do first to facilitate the approval of project requirements'?

Review the project charter

Perform a stakeholder analysis

Identify the source of the disagreement

Hold a team-building event

98. An agile team is working on a project that will be launched in six countries. Each country has specific requirements in addition to the base offering. The estimates indicate it will take six months to develop the base offering and an additional month to finalize each country’s unique requirements. The expected revenue for the product is the same for each country.

Which release strategy should the project manager recommend?

A risk-based strategy to maximize the perceived value of the product by launching it to the countries with the lowest technical complexity

An iterative-based strategy to maximize value by releasing the product to each country as it is finalized and ready for release in that country

A quality-based strategy to maximize post-market adoption by releasing the product to the countries with the lowest probability of reporting field issues

A financial-based strategy to reduce the roll-out effort and costs by planning a single, bundled release to all countries at the same time

99. An agile team is making infrastructure changes to the human resources (HR) application system. Conflicting requirements are being submitted by various stakeholders.

What should the project manager do to help move the project forward?

Review documents provided by other teams, such as lessons learned and the risk matrix.

Attend the Scrum of Scrums to identify roadblocks and manage dependencies.

Study the technology to assist the team in decision-making if progress slows.

Encourage the stakeholders to collaborate by facilitating meetings and sharing knowledge.

100. During a regular review, the project manager of an agile project realizes that a key stakeholder is missing critical information about some features being developed.

In order to improve communications and reduce the risk of deploying the wrong features, what should the project manager do?

Assess the stakeholder's needs and communication style and propose a tailored approach with regular status reports and progress meetings.

Invite the stakeholder to the regular "show and tell" sessions so the stakeholder is aware of project progress and feedback can be gathered.

Conduct stakeholder remapping, evaluate stakeholders by their level of influence and interest on the project, and communicate accordingly.

Include the stakeholder on regular project communications so that decisions can be followed up closely.

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101. A project manager is assigned to a project in a company that is transitioning to agile Not all stakeholders believe in the project, and some stakeholders would like the entire project defined and planned out early in the project However the project sponsor needs a quick win to ensure the continuation of the project.

What approach should the project manager use?

An agile approach as this would provide working functionality earlier

A predictive approach as this would please the senior stakeholders

A hybrid project as this will mitigate stakeholders' concerns.

A predictive approach as this will show benefits for all stakeholders

102. DRAG DROP

A new project manager for an agile project is reviewing with an established team, some of the roles to avoid confusion on what to expect.

Drag the description on the left to the role on the right

103. A project manager is assigned to a project within a program. The high-level requirements of the project are known, but the priorities of some of the requirements are uncertain as they are interdependent on some other pipeline projects within the program.

How should the project manager prepare for the next steps of the project?

Escalate to the management team to increase the timeline based on the complexity of the project

Wait for the other project estimates before planning the schedule

Prioritize and estimate the milestones for the high-level requirements based on historical data

Ask the project management office (PMO) to estimate the tasks for all the projects and share the project management plan

104. A junior team member escalates an issue to the project manager about another member's interpersonal skills causing the team to be less effective.

What should the project manager do first?

Have the team members resolve the issue on their own.

Highlight the impact of their behavior and motivate the team member to make improvements.

Gather information and find the root cause of the problem.

Document the escalated issue and address it at the end of the project.

105. In a construction project for a new building, the project manager decides to apply agile principles for the building foundation phase While evaluating the project schedule with the team, the project manager believes that the estimates are inaccurate .

How should the project manager address this issue?

Create a product backlog

Perform sprint reviews with the team

Assess the previous project velocity

Reduce the story size by splitting stories

106. A product owner presented the backlog to the team, and the team raised concerns over implementing some of the features due to various impediments.

What should the project manager suggest that the product owner do next?

Ensure that the impediments are captured and prioritized based upon the highest valued features

Estimate the financial impact of the impediments and request additional funding

Begin to remove the impediments, starting with the easiest ones first, to foster team accomplishment

Capture the impediments and inform management that their assistance is needed in resolving the impediments

107. A project manager receives a voicemail from a business analyst on the project team. The business analyst indicates that an internal stakeholder is upset that they were not included before the project began. The stakeholder is asking for an addition to the requirements traceability matrix

What should the project manager do to improve the stakeholder relationship?

Consult the project scope document to make sure the addition is in scope.

Update the stakeholder engagement plan to ensure the stakeholder is included in the project stakeholder list

Initiate a project change request so the change control board (CCB) can decide if it is in scope.

Engage the stakeholder to solicit more information before responding to the request

108. In a hybrid project, the customer decided on a major change for the project design. This change was approved and the impact on schedule and budget is known. The software team leader, who is supposed to develop the software, refuses to commit to delivery dates claiming that they work using an agile approach and cannot commit to a final delivery date. The hardware team depends on this software to develop their part of the product

What should the project manager do?

Add this risk to the risk register and monitor it according to the risk management plan

Escalate this to higher management and ask for help to resolve the issue.

Impose the delivery dates on the software team leader and notify the functional manager about the situation

Ask the software team leader to use a predictive approach and commit to a delivery date

109. In the middle of a project, a business unit manager who regularly interacts with the project manager's team is promoted to a higher management position. The replacement manager is from the same unit and is somewhat familiar with the project.

After getting more information about the new manager, what is the project manager's next step?

Contact the previous business unit manager to learn more about the new manager.

Update the stakeholder register and the stakeholder engagement plan to include the new manager.

Send the new manager a copy of the project charter to ensure the project objectives are understood.

Schedule a meeting with the new manager to discuss the business analysis team's plans.

110. A project manager has been assigned with initiating a large project to deliver complex equipment. Part of the project will be the result of a long research process, but once this is completed, the other part of the project must be incrementally delivered to the customer.

Which approach should the project manager choose for this project?

Agile

Waterfall

Predictive

Hybrid

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111. The product owner decides to launch a product after a couple of releases knowing that the minimum viable product (MVP) lacks some features One of the key stakeholders the marketing vice president is not happy with the results and questioned the release decision.

What should the project manager do?

Support the product owner's decision and seek better alignment with this stakeholder in order to avoid this type of issue in the future

Coach the team on the decision-making process, assuming a risk-averse strategy towards product releasing

Assume the responsibility for product releases making the final call on when something is ready for customer launch

Escalate the issue to the sponsor questioning the authority of the key stakeholder regarding the product launch decision

112. A new project manager is planning an information security project for a company that resides in different countries .

What is the first step the project manager should take to gather customer requirements?

Conduct a stakeholder analysis to identify how regional policies may influence needs

Request relevant stakeholders to conduct an analysis and reach consensus independently

Conduct a project scope review workshop with relevant stakeholders.

Conduct project planning meetings in one location with relevant stakeholders

113. During a network upgrade for a company, the client informs the project manager that a government representative notified the client about a separate project that will affect the network upgrade. Any change in the upgrade will impact the project's cost and schedule.

What should the project manager do first?

Perform an impact analysis with subject matter experts (SMEs).

Inform the government representative about the impact of the separate project.

Implement a change request to increase the budget and schedule.

Consult and update the risk register with the project stakeholders.

114. The resource management plan is already done, and the team is located in different countries around the world Team members are in multiple time zones and they use different languages for communication. The project manager needs to keep the team organized and avoid misunderstandings and miscommunication that may produce a negative impact to the project

What should the project manager do to reduce negative impacts to the project?

Modify the communications management plan to account for regional differences

Conduct cultural awareness seminars

Hold a virtual meeting to discuss the political environment.

Conduct a multigenerational management training session

115. A project manager works for a large manufacturing company with diversified domains. The project team often participates in change requests Recently, the change control board (CCB) deferred some requests and the project manager wants to communicate these requests to the stakeholders

What document should the project manager use to communicate these requests?

Risk log

Change log

Backlog

Issue log

116. The project manager of a hybrid project learns that a stakeholder has approached a team member directly to request a change This change will impact the project m a significant way.

The project manager should ten the stakeholder that the correct procedure tor new requirements is to provide a request directly to whom?

Product owner

Change control board (CCB)

Project sponsor

Project manager

117. During the implementation of a project the project team discovered a new opportunity After an internal review the project team agreed that the opportunity is outside of the project scope. The project manager decided to update the risk register and escalate the opportunity to a higher level

What should the project manager do next with this opportunity?

Share this opportunity with another project

Establish a contingency reserve to support the opportunity

Further monitor the opportunity

No more action is required

118. During the last sprint review, the mam stakeholder complained that the product was missing many features they had been expecting. The project team argued that every increment met the acceptance criteria and was approved by the mam stakeholder. The cost performance index (CPI) of the project is 1 15 and the schedule performance index (SPI) is 1.43

What should the project manager do?

Ask the project team to perform the modifications since the project budget and schedule can support them.

Ask the stakeholder to submit a change request to increase the budget and time for the modifications requested

Explain to the stakeholder that since the acceptance criteria for every increment were met the project can be closed.

Analyze the reason for the gap in understanding with both sides and negotiate a solution

119. A project needs to purchase a specific piece of equipment, as stated in the project documents and approved by the project sponsor. The procurement division is questioning the need to buy the specific brand of equipment and has suggested buying a cheaper alternative instead.

What should the project manager have done earlier in the project to ensure the purchase of the specific equipment?

Communicated the project charter to the procurement division

Included a procurement division member on the project team

Reminded the project sponsor about the procurement division's reputation

Communicated the project management plan to the procurement division

120. A vendor informed the project manager that a critical resource will be on a long leave of absence. The project team reviewed the pending vendor deliverables and identified an alternative solution, but the solution will incur an additional cost. The project is currently on schedule and slightly under budget

What should the project manager do next?

Request a replacement resource

Perform a cost-benefit analysis

Implement risk responses

Perform Integrated Change Control

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121. During the execution phase, the project manager discovered that the deliverables are not meeting the quality specifications requested by the main stakeholder. This has caused the schedule performance index (SPI) to deteriorate from 0.98 to 0.72 and the cost performance index (CPI) from 1.5 to 1.1.

What action should the project manager take to mitigate the issue of the deliverables being rejected during the next iteration?

Submit a change request to prioritize resolutions for the quality issue to minimize the impact on the rest of the deliverables.

Reinforce the definition of done (DoD) during sprint planning so that the team has a common understanding of expectations.

Assure that the product backlog is properly prioritized to avoid dependencies that cause rejection.

Create a dedicated sprint to complete all of the pending specifications from previous sprints.

122. The operations director complains to the CEO about the outcome of a project's first sprint. The operations department will not be able to support a new product due to poor performance indicators. The project team facilitator asks for feedback from the project team and is informed that performance information is available in the application server log

How should this complaint be addressed?

Request that the issue be included in the next board of directors meeting to explain all of the needs

Add the complaint to the product backlog to be addressed in the next sprint

Ask the operations director to define the acceptance criteria to make clear the delivery is correct

Invite a member of the operations team to be part of the validation and sprint meetings

123. A project manager is leading a new agile project. The requirements for the first sprint have been defined and the work is about to start.

What should the project manager do next?

Assign the tasks to the resources based on their expertise.

Ensure that the priority of each task is clear to the team.

Ask the team to self-organize and manage the work assigned.

Tell the team which task to focus on at the next daily standup.

124. In an advanced stage of a project a stakeholder who is not receiving the project status report communicates this to the project manager After checking, the project manager determines that the person is registered as a stakeholder but was not included in the communications management plan.

What should the project manager do next1?

Update the communications management plan to include the missed stakeholder, and send the current project status documentation to this stakeholder

Inform the project sponsor that there are stakeholders who are not included in the communications management plan

Inform the stakeholder that the project team cannot provide information to anyone who is not registered in the project's communications management plan

Ask the stakeholder to get the project status report from another stakeholder listed in the communications management plan.

125. During the third iteration of a project, the main sponsor retired from the company, and a new sponsor was appointed. The new sponsor is not familiar with the agile approach for project delivery, which leads them to request more control over the project team.

What should the project manager do?

Schedule a meeting with the new sponsor in order to explain the agile approach and how teams are supposed to be self-organized.

Schedule an emergency meeting with the project team so they fulfill every request that comes from the sponsor.

Review the sponsor's request with the project team during the next daily review meeting in order to provide the requested control.

Review the sponsor's request with the project team during the next iteration review meeting in order to obtain a team decision.

126. A project manager is appointed to manage an infrastructure project that spans across several countries, including different time zones within a subregion. It is likely that most of the project team members will never meet, but they will have to collaborate to ensure deliverables are met.

What should the project manager do to ensure good collaboration between the remote project team members?

Discuss the concerns with the project sponsor and modify the project charter to include more budget for interactions.

Plan a communication method and allow the project team members to virtually interact.

Create a social media group platform for the team to create a supportive environment.

Set the ground rules and identify a contingency plan in the risk register.

127. A project manager is assigned to a technical research project. The project team has already been assigned, and the main subject matter expert (SME) sends the project manager a list of the technical skills required for the execution of this project.

What should the project manager do next?

Send the list to the project team and ask them to get training on the required skills.

Ask the functional manager to review the resource pool and recommend the right individuals to join the team.

Discuss the list with the project sponsor to confirm that the resources have the required skills.

Meet with the project team to understand their skills and identify potential gaps and training requirements.

128. During project execution, a conflict occurs between the project manager and one of the team members at every project team meeting. The ongoing conflict is preventing tasks and deliverables from being completed. The project manager contemplates changing their leadership style

What should the project manager do?

Review the set of responsibilities with the team member

Avoid the team member to prevent further conflicts

Escalate the situation to the project sponsor

Review the personnel skill documents

129. An intern is replacing a critical resource midway through a sprint. To help the intern get up to speed, the project manager assigns a senior engineer in the team as the intern's mentor Two months later, the project goes into critical status, delaying the release milestone by a month.

What should the project manager have done to avoid this scenario?

Convinced the critical resource to remain on the project.

Requested an experienced resource as a replacement

Allocated additional time for mentoring

Negotiated additional time to complete the project

130. A key stakeholder is upset because the final product delivery has been postponed for the third time. The project manager meets with the stakeholder and discovers that there is a risk of revenue impact if a new feature is not released in 1 month.

What should the project manager do?

Inform the stakeholder that the new requirement will be considered in the next release planning session.

Inform the sponsor of the latest changes and ask the sponsor to prioritize the features.

Ask the product owner to determine if this requirement needs to be treated as a top priority.

Direct the development team to work on this requirement right away.

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131. A project manager is assigned to a new project and is allocated with virtual team members. Later, two more members from a recently acquired company join as additional resources to the project team.

In order to ensure that there are no potential misunderstandings, what should the project manager do?

Send an email update to existing team members about the addition of the new team members.

Set up a weekly meeting with the new team members for a couple of months.

Request the transfer of the new members to another project, citing a risk of confusion.

Update and share the guideline document dealing with team communication.

132. A new relevant project stakeholder suggested a change to some of the project parameters

midway through execution.

What should the project manager do next?

Accept the change and use contingency funds to implement this change with minimal schedule impacts

Reject the change because it is contrary to what was agreed to during earlier phases of the project

Transfer the change to the steering committee for them to evaluate and decide the appropriate next steps

Evaluate the proposed change with integrated change controls and discuss the change with the project sponsor

133. As part of a temporary assignment, a project manager is leading a business project During a daily status meeting, it is discovered that the project manager's former department has not completed a task This is delaying the current iteration.

What should the project manager do?

Create an entry in the impediment board and assign it.

Invite the project team to a swarming session to define a solution

Leverage the network of the former department and ask for help

Escalate the issue to the product owner to define the next steps

134. An agile project is running activities to define the minimum viable product (MVP) During the session, the project manager identifies some mandatory regulations but there is no consensus to include these regulations in the MVP because it may extend the duration of the project

What should the project manager do?

Train the team on the new regulations as requested by management

Get commitment from the team to include all of the required regulations

Ask the project sponsor to add more time to the project.

Share with participants the need to focus only on product functionality

135. Two team members were recently released from a project because the customer reduced the budget. However, the agile team is still receiving the same, if not more, work requirements as before.

How should the agile project leader resolve this situation?

Update the restriction log with the new team capacity.

Explain the new project requirements to the team.

Update the project budget with the released team members.

Explain the new team velocity to the customer.

136. A project involves exporting 150 packages to the customer. However, only 30

packages have been cleared by the customer for shipment. The logistics manager provided details to the customer 2 weeks ago and set up a weekly conference call to effectively communicate with them, but the customer has not been participating in the calls.

How should the project manager handle this situation?

Request a change in the contract to include the shipment in the project management plan.

Find the root cause of the issue and discuss the customer's current engagement.

Inform the customer that subsequent packages cannot be manufactured.

Request a delivery date extension from the customer

137. A project sponsor asks the project team to add an enhancement to the project

How should the project manager address this request?

Check if the budget can cover the enhancement

Accept the request because it came from the project sponsor

Refuse the project sponsor's request because it is out of scope

Validate the proposed change's impact on the project.

138. A project leader is assigned to a new project and is asked to assemble an effective five-member agile team.

If the project leader has no restrictions, which team should they choose?

A team whose members work independently and are the best subject matter experts (SMES)

A team whose members have more general aptitudes but like to work individually

A team whose members have different skill sets and are spread out geographically

A team whose members have more general aptitudes and can collaborate on different tasks

139. A project manager is developing a project baseline schedule and has started to assign team members to the project activities according to their function .

What should the project manager do in this phase?

Develop project onboarding guidelines for the team members assigned to the project.

Ensure that a kick-off meeting is planned and invite relevant stakeholders to participate.

Ensure that lessons learned are considered as part of the project schedule decomposition.

Confirm that no conflicts exist in resource calendars with assigned activities on other projects.

140. A customer calls the project manager to express concern about a project team member who has been making changes within the live environment without approval. The team member mentioned that the customer called and asked them to make the changes.

What should the project manager do next?

Reinforce the value of documenting and approving all change requests and ask the customer to issue these through the agreed channels.

Organize a meeting to mediate the relationship between the customer and the team member to ensure no feelings are hurt.

Ask the customer to email all requests directly to you and you will ensure they are actioned by the correct team member.

Explain to the customer that the team member was just trying to help and the changes can be reverted if necessary.

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141. A project manager is leading an integration project for a retail company. The project demands a lot of time from the stakeholders to make important business decisions. The project is critical and must be completed on time and within budget.

What should the project manager do to ensure that key stakeholders are available for this project?

Schedule meetings with all of the stakeholders to make business decisions when needed.

Share the project schedule, milestones, and meeting agendas with the stakeholders ahead of time.

Work with the available stakeholders to make business decisions and keep all unavailable stakeholders informed.

Add time reserve in the project schedule to allow extra time for the stakeholders to make decisions.

142. HOTSPOT

A project team is conducting a retrospective. The team wants to identify what had a positive impact on the velocity and keep doing it.

Click on the area that the team should focus on to identify good practices.

143. Team morale is at an all-time low after an incident involving one of the team members .

Which two actions should the project manager take to resolve the situation? (Choose two)

Host a special meeting to talk about what happened.

Escalate the issue to human resources (HR).

Review the lessons learned document with the team.

Conduct a team-building workshop.

Discuss this incident in the project review meeting.

144. A project manager realizes that a project is becoming delayed because some key decisions are affected by contradicting views between the organization's senior management and external stakeholders .

What should the project manager do?

Review the stakeholder register and ensure that communications are being followed in line with the communications management plan.

Isolate the project team from external factors such as senior management and stakeholders so that decisions can be made more quickly

Review the remaining scope and rebaseline the project’s schedule to take into account delays in decision making

Review the adequacy of the project's governance and ensure that an appropriate structure is in place

145. An agile project is 25% complete when the product owner changes. The new product owner does not show interest in the project s success, and one of the sprints 901 delayed as the deliverable was not approved on time

What should the project manager have done to avoid this delay?

Updated the stakeholder engagement plan to reflect a change in the product owner

Communicated the status of the project more frequently with the product owner

Updated the communications management plan to reflect a change in the communication needs

Reevaluated the new product owner's needs for better engagement

146. A stakeholder is requesting that the project manager share project status updates on a regular basis. This stakeholder is not included in the regular distribution list.

What should the project manager do?

Start sending status updates to this stakeholder based on the request.

Ask the stakeholder's manager if the stakeholder can be added to the list.

Review the stakeholder engagement and communications management plans.

Escalate the stakeholder’s request to the project sponsor.

147. The project manager has recently received funding approval for a training program for the entire project team but has not yet defined the most effective training course. One team member submitted a request for specialized training that is required for the project.

How should the project manager handle this request?

Send this change request to the change control board (CCB) for approval.

Approve the request for the specialized training.

Reject the request as it does not impact the project deliverables.

Validate if the training is within scope and budget.

148. An agile team has completed an iteration and delivered the agreed features to the customer. In a surprise to the team, the features are not accepted by the customer. The project team conducts a root cause analysis.

What should the project manager do to avoid this situation in the future?

Ensure that customer requirements do not change from the start of the project.

Ensure that the definition of done (DoD) is well defined and complete for future iterations.

Ensure that the development and quality assurance team members implement the feature correctly.

Ensure that the team facilitator allocates tasks correctly to team members.

149. A project manager is working to create a product that can be released to the market as soon as it passes rigorous quality standards.

Historically, the company has used a predictive methodology, but the company is exploring the implementation of agile methodologies.

The company asked the project manager to explain the value gained by using an agile process.

How should the project manager respond?

Early value cannot be achieved until the product is fully released.

Early value can be gained by testing the most important features in the initial stages to fix deviations.

Early value will be gained only if beta products can be released to the market.

Early value will be gained only if the speed can be increased to release the product to the market.

150. A project manager is leading a project which shows a trend to exceed the cost baseline.

What should the project manager do first to manage the budget?

Ask the project sponsor for assistance in getting the budget back on track

Meet with the project team to analyze the actual cost to determine deviations

Inform the stakeholders that the project will be finished over budget.

Issue a change request including the analysis to increase the budget

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151. A team is working on a project using a hybrid approach, and they are facing a lot of obstacles and blockers from some stakeholders .

What should the project manager do to improve project performance?

Ask stakeholders to communicate with the project manager and not directly with the team

Empower the team members to remove obstacles and blockers

Address and remove obstacles and blockers for the team

Add blockers to the issue log and risk management plan

152. While developing a new product, a key stakeholder expresses concern about insufficient information on product feature requirements. The product team disagrees and mentions that detailed requirements have been provided.

What should the project manager do to handle this situation?

Organize a discussion with the product team to clarify the missing information.

Redirect the stakeholder to discuss this request with the functional manager.

Record the new requirements and ask the product team to develop them.

Conduct new risk and scope analyses, identifying the missing information.

153. During the implementation phase of a construction project the customer asked a key subcontractor to deliver a work package ahead of time. The subcontractor was not prepared for it and asked the project manager for additional budget.

What should the project manager do first?

Ask upper management for more funds and update the project budget

Revise the project scope accordingly to cope with the budget changes

Update the risk register and project log. and manage the budget closely.

Submit a change request to accelerate the project as requested

154. A project manager decided to incorporate the latest technological advancement with the client's devices at no additional cost to the project.

Upon completion and submission of the project deliverables, the client rejected the devices, despite having the latest features.

What should the project manager have done?

Incorporated the change within the scope of the project

Reviewed the quality inspections

Complied with the customer specifications

Documented the technical reviews with the new change

155. Five agile teams working together on a product recently performed release planning Midway through the project, each team showed that their progress was on track When all of the teams integrated at the product level, many integration issues were observed. The overall product release progress declined with predictions showing the committed content will not be able to be accomplished

What should the project manager have done differently?

Formed a separate quality assurance team to test all items coming from each team at the end of each sprint

Performed a Scrum of Scrums on a regular basis to help the teams remove impediments

Ensured frequent and continuous integration of work to obtain early feedback and continuous learning

Arranged an online session on the integration concept and suggested tools to the teams

156. A project manager is in a learn meeting and the project team requires a decision to be made about a new suggested timeline due to an impact from a potential scope change.

What should the project manager do?

Make the decision on behalf of the organization

Review the stakeholder map along with the organizational chart and delegate the most senior person to make the decision

Schedule a project decision meeting with all stakeholders to discuss the decision.

Follow the stakeholder engagement plan

157. While preparing an earned value analysis (EVA) for the sponsor, the project manager provided this information in the latest project report:

✑ Approved Work Package Cost Estimates: US$9,500

✑ Contingency reserves: $500 %

✑ Management reserves: 10% of contingency reserves

✑ Percent complete of the project: 50%

✑ Planned percent of the project: 40%

✑ Actual costs of the project: US$4,500

What is accurate about the project status?

The actual work is 25% more than the planned work.

The project cost is 10% lower than planned.

The actual work is 25% less than the planned work.

The project cost is 10% higher than planned.

158. A new team member on a self-organizing team is finding it difficult to deliver due to the new technology being used in the project .

What should the project manager do in this situation?

Request the team member to move to another team.

Delegate other team members to complete this team member's tasks.

Mentor the team member and provide the necessary training.

Include this team member in an improvement program through a human resources request.

159. During the project planning phase, a project manager called a meeting to discuss the product backlog with multiple stakeholders who represent the end users in various capacities.

Only one executive manager attended the meeting.

What should the project manager do?

Meet with each stakeholder individually to gather input to the product backlog and begin project planning.

Proceed with prioritization of the product backlog based on previous lessons learned and complete the project planning phase.

Reschedule the meeting to ensure the majority of stakeholders are present for the product backlog discussions.

Proceed with the meeting in order to keep the project on track and start prioritizing the product backlog.

160. At the closing phase of the project the project manager sends the completion reports to the client as a formal written document, indicating that the contract has been completed. The client refuses to approve the document since the defect rate is 0.1%. The project manager insists that it is an acceptable rate as the standard defect rate of the industry is 0.15%.

What should have been done to avoid this situation?

The acceptance criteria should have been properly defined in the contract

The client requirements should have been clearly defined in the contract

The Manage Quality process should have been appropriately conducted

The project manager should have reviewed the standard industry defect rate

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161. DRAG DROP

A project manager is working on a complex project and is unsure about planning, executing, monitoring and controlling the project.

Match the phrase on the left with the correct statement on the right.

162. A project manager has been assigned to a new project. There is one team member who never says anything during meetings. After meetings, however, the team member sends detailed emails with very good suggestions that help with project execution.

How should the project manager guide the team members?

Review the communications management plan with the team members.

Remind the team members to follow the team charter.

Motivate the team members to speak freely in the meeting.

Arrange a team-building activity to involve all team members.

163. A project for Company A was successfully delivered within scope schedule, and budget by the end of the last iteration However during the project celebration ceremony, one of the business stakeholders says they perceive the project as a failure as it did not add any business value.

What should the project manager have done to avoid this perception?

Involved the business stakeholders in the sprint review

Defined product backlog priorities with the sponsor and key stakeholders to deliver business benefits

Implemented a closing survey for key stakeholders

Confirmed that there is a communications management plan in place to make business stakeholders aware of the success

164. A team is working on implementing a communications system when the client says that they are considering closing the project. The project manager schedules an urgent meeting with the client to understand why the project is at risk Which two tools or techniques can the project manager use to influence the client’s decision to keep the project active? (Choose two)

Alternatives analysis

Voting

Cost-benefit analysis

Multi-criteria decision making

Autocratic decision making

165. During an inspection, the production phase was stopped because the inspector claimed that regulatory labels were missing .

What should the project manager do?

Conduct an expert judgment evaluation.

Review the quality management plan

Update the lessons learned register

Review the risk management plan

166. The project team finds that the latest delivery from a vendor is missing a critical component, which will likely delay the project in split of corrective measures .

What should the project manager do to communicate this message?

Ask the vendor to identify the stakeholders affected, create an action plan and determine an implementation date

Draft a warning letter to the vendor ask internal stakeholders to comment, and solicit stakeholder support to hold the vendor accountable

Identify the worst-case scenario, put it into the project risk register, share the register with all project stakeholders, and raise an alert.

Contact department managers who are identified as stakeholders, solicit concern, and provide updates to the situation

167. An organization is introducing agile to its projects. During an informal discussion the project manager learned that team members who are currently working on different teams are discussing how they would like to be together on the same team

What should the project manager do?

The project manager should not allow resources to choose teams because the project manager assigns the resources based upon project needs

The project manager should not allow resources to choose on which team they would like to work because they will always choose their favorite team

The project manager should allow the resources to periodically choose on which team they would like to work.

The project manager should indicate that the team members have already been assigned to a team through workforce optimization

168. A project manager is working on the budget for a long-term project. The project manager creates a work breakdown structure (WBS) and estimates the cost for each work package based on past projects.

What else does the project manager need to do before determining the budget baseline?

Look at a previous project to ensure the budget totals match.

Require all stakeholders to review and approve the estimates.

Revise the project timeline and scope based on the WB

Add contingency into the budget for inflation and other changes.

169. A project manager is appointed for the deployment of a new solution. The solution will be integrated into the environment by a third-party vendor. This vendor just announced a delay in delivering a key component, which will impact the project schedule.

What should the project manager do?

Ensure that relevant stakeholders and expectations are identified and assess the component delay.

Perform a detailed analysis of the release content for each component of the solution.

Propose a new design of the solution to replace the external component with an internal one.

Ask for expedited delivery of the component to mitigate the risk of schedule delays.

170. DRAG DROP

A project manager is worried that a key stakeholder is not participating in the project and has concluded that the final product is not as good as it could have been if the stakeholder had been more involved.

Drag the scenario on the left to the correct risk response strategy on the right

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171. According to the project contract the delivery date is approaching However one important material is still not on site. The construction work will have to stop and wait for this special material, delaying the project.

What should the project manager do?

Record it in the risk register

Ask the client to help solve the problem

Start procuring this material from another supplier.

Engage the project team to look for alternatives to find a solution

172. The project manager started a new project and must ensure that the team members and stakeholders are adequately trained. After an interview with the team, the project manager discovers that all resources have experience in different agile methodologies

What should the project manager do?

Make sure the project team is aware of all agile techniques

Skip the training because the team already understands agile

Ensure the team has a common understanding of agile

Teach one agile methodology fully and completely

173. A project manager Is working on the initial phases of a highly technical project that employs the "first of its kind" technology. Many of the key project stakeholders are unaware of the project objectives and their participation levels are poor. At every meeting, there are a lot of objections and queries raised that are taking the discussions to a different level, and a great deal of time is wasted

What should the project manager do?

Request stakeholders who understand the technology.

Recommend a change in technology to senior management.

Plan to conduct informal sessions with the stakeholders.

Include the issue in the Issue log and escalate to senior management.

174. A project manager meets with external stakeholders to explain the objectives and outline expectations for a new project. A key stakeholder appears to support the project, with the condition that other unrelated projects will receive financial support Due to cultural sensitivities the project manager is reluctant to be direct with the key stakeholder on this matter. The project cannot proceed without the support of this stakeholder.

What should the project manager do?

Proceed with the project without allowing scope creep to occur

Use the contingency funds to provide support for the requested projects

Cancel the project since the stakeholder's request is out of scope

Inform the sponsor and document the request in the stakeholder engagement plan

175. A project manager is in the process of creating a strengths-based team and is

organizing a series of workshops to identify and document the strengths of each project team

member. During this session, there are multiple team members who are not actively participating. These meetings are becoming futile due to a lack of participation .

What should the project manager do?

Have a one-on-one discussion with each team member to emphasize their individual talents.

Document the behavior of the team members and highlight it during their performance reviews.

Identify the team members who are not participating and reprimand them.

Explain the benefits of the approach and the effects of positive psychology.

176. A project manager scheduled a session to identify risks on the current project. Most of the stakeholders did not attend the meeting, although they previously confirmed their attendance.

How should the project manager proceed in order to complete the risk register?

Cancel the meeting and create the risk register using the project documents.

Continue the meeting and send the updated risk register to all stakeholders.

Run the meeting and follow up with each one of the absent stakeholders to get their input.

Escalate the issue of stakeholders not attending the meeting to the project sponsor.

177. A research and development team is finishing up a two year initiative. The project manager is focused on the closing activities for the project.

Which activity should be considered as a priority?

Mark the product backlog completion status and update the communications management plan.

Ensure that knowledge transfer activities are executed as planned

Release the resources and plan for a project completion celebration.

Hold a steering committee meeting to inform them of the project completion

178. A project team has been together for a long time and has been led by three different project managers. Lately, the performance of one of the team members has been declining and has affected the project delivery.

What should the current project manager do to ensure that team performance is improved and sustained?

Liaise with the functional managers to replace the team member.

Engage with the team member and draw up a development plan.

Organize quarterly team-building events.

Request that a new team member be added to the team

179. CORRECT TEXT

The following table shows the business value created and the development effort required to implement various features in a product

Which feature should the team prioritize first? Enter the feature name in the box below

180. DRAG DROP

Drag the to the correct scenario on the right

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181. An agile project is in its sixth iteration out of 10 After the iteration review, the team receives feedback from the stakeholders that could result in a change in the product.

What two actions should the project manager take? (Choose two)

Ask the stakeholders about the priority of this change

Ask the product owner to review the product backlog

Ask the team members to analyze the impact of this change

Ask the sponsor to approve the change request

Ask the team members to include the change in the next iteration