The Latest MB-910 Practice Exam To Pass Microsoft Dynamics 365 Fundamentals (CRM)

The Latest MB-910 Practice Exam To Pass Microsoft Dynamics 365 Fundamentals (CRM)

If you want to pass the MB-910 Microsoft Dynamics 365 Fundamentals (CRM) exam, acquire comprehensive FreeTestShare MB-910 Practice Exam to help you with your preparation. With a thorough understanding of these latest MB-910 Practice Exam, you will find it much easier to prepare for and pass the Microsoft MB-910 exam, as you will be able to assess your preparation level. We ensure that if you use the most accurate MB-910 Practice Exam from FreeTestShare, you will pass the exam on the first try!  Our MB-910 Practice Exam will take away your nervousness and help you finish the exam with a lot of important professional information.

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1. Your company uses Dynamics 365 Sales.

You need to prepare and send a quote to a customer.

What are two possible ways to achieve the goal? NOTE: Each correct selection is worth one point.

2. HOTSPOT

A company uses Dynamics 365 Sales.

The sales process must use products.

You need to create the product catalog record type.

Which record types should you create? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.



3. HOTSPOT

A company implements Dynamics 365 Customer Service.

For each of the following statements, select Yes if the statement is true. Otherwise, select No. NOTE: Each correct selection is worth one point.



4. HOTSPOT

A company plans to combine data from Dynamics 365 Customer Service with other Microsoft apps and services.

For each of the following statements, select Yes if the statement is true. Otherwise, select No. NOTE: Each correct selection is worth one point.



5. A company uses Dynamics 365 Customer Service.

The company plans to use support queues to organize and monitor the progress of cases. Customer support agents will select cases from queues in which they are members. Agents release case items if they are not able to continue working on a case.

Which statement describes what happens when a case item is released from the queue?

6. You are a sales representative for a company.

Which Dynamics 365 Sales can you use to manage the sales pipeline?

7. A potential customer delays their decision to commit to a big multi-year contract. You want to find other colleagues who have interacted with the potential customer to discuss strategies. Which app should you recommend?

8. DRAG DROP

A company uses Dynamics 365 Field Service.

The company uses a manual process to create and schedule work orders. The company wants to optimize scheduling and reduce assisted support costs.

You need to recommend appropriate features of Dynamics 365 Field Service to meet the requirements.

Which feature should you recommend? To answer, drag the appropriate features to the correct requirements.

Each feature may be used once, more than once, or not at all. You may need to drag the split bar between

panes or scroll to view content. NOTE: Each correct selection is worth one point.



9. HOTSPOT

You are examining the functionality of views in Dynamics 365 Sales.

For each of the following statements, select Yes if the statement is true. Otherwise, select No. NOTE: Each correct selection is worth one point.



10. A potential customer delays their decision to commit to a big multi-year contract.

You want to find other colleagues who have interacted with the potential customer to discuss strategies.

Which app should you recommend?


 

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