Best Tips To Pass Salesforce Certified B2C Commerce Architect Exam

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1. A company plans to build a new B2C Commerce storefront for a popular segment of products that generate high-volume sales. Their team is evaluating whether B2C Commerce is the right platform to build this storefront, and they are specifically concerned about how quotas and limits directly impact the efficiency and stability of solutions built on the platform.

Which two considerations should a Solution Architect keep in mind when considering B2C Commerce Governance and Quotas? Choose 2 answers

Object quotas status is updated with an up to 20-minute delay. Therefore, a Solution Architect must consider this delay when performing calculations related to traffic and limits.

For sandbox instances, quotas can be softened by exporting them from a production instance and importing them onto a sandbox instance. This approach lets Solution Architects match the development environment to the production environment.

Unless a site :s experiencing performance issues, the Solution Architect car assume that quota violations have not occurred.

If an enforced quota is exceeded, an exception is thrown, which prevents the current operation from completing. The Solution Architect should design the solution so that the exception can be caught within a customization.

2. A merchant uploads an image using the Content Image Upload module of Business Manager.

Which three modules can the merchant or developer use to display the image on the Storefront? Choose 3 answers

ISML templates

Content assets

Storefront catalogs

Content slots

Payment types

3. A company wants to integrate B2C Commerce and Marketing Cloud so that customers shopping online can be segmented for marketing campaigns like Abandoned Cart and Post Purchase Journeys.

Which two actions are needed to enable an Abandoned Cart Journey? Choose 2 answers

Integrate product, order, and customer data feeds into Marketing Cloud Data Extensions

Integrate product, order, and customer data feeds into Service Cloud objects

Use Mulesoft to bring order and customer data feeds from B2C Commerce to Marketing Cloud

Implement the Marketing Cloud coilect.js through the storefront by using the Connector's reference implementation

4. A company needs to have specific fields encrypted in the user interface on the contact record in Service Cloud as well as on some fields in data extensions that exist only in the Marketing Cloud. The merchant believes that Salesforce Shield Encryption is a suitable solution.

Which two considerations are relevant for the merchant when determining an appropriate solution? Choose 2 answers

With Shield, encrypted fields are not visible to the user, but there are no other feature impacts.

With Shield, encrypted fields cannot be used to filter or sort in Process Builder and Flow Builder.

Field-Level Encryption is also required on Marketing Cloud to encrypt the custom fields.

Shield encryption can be done on any standard or custom field on all field types, but cannot be set to encrypt those fields in Marketing Cloud.

5. A company recently launched their ecommerce sites for three countries: Australia, New Zealand, and Singapore. The company is now looking to set up marketing automations using Marketing Cloud.

Their B2C Commerce is configured with two realms: ANZ and SE Asia. Each country has a site within their respective realm: Australia and New Zealand sites are within ANZ and Singapore is within SE Asia.

Which account hierarchy should a Solution Architect recommend for the Marketing Cloud set up?

Use a separate Marketing Cloud tenant for each site

Use a separate Marketing Cloud tenant for each realm and map business units to sites within each realm

Use a single Marketing Cloud tenant and map business units to each site irrespective of the realm

Use a single Marketing cloud tenant and map business units to each realm

6. A company wants to Implement B2C Commerce and Service Cloud and connect the systems with their existing Instance of Marketing Cloud.

Which two tactics should a Solution Architect recommend to model a customer across all three systems? Choose 2 answers

Migrate the Subscriber Key in Marketing Cloud to be the Service Cloud Contact or Person Account I

Use Customer 360 Data Manager to assign the Global Party ID and use it as a primary key across all systems including the new Subscriber ID in Marketing Cloud.

Using Service Cloud as a central point hold unique identifiers from all systems including the Service Cloud Contact or Person Account ID and B2C Commerce CustomerNo and Customer ID

Send the Marketing Cloud Subscriber Key to Service Cloud and B2C Commerce to be held for reference.

7. Your project has 4 storefronts for different branches. Everyday at 4.00 am runs a job to import inventories, master catalog and storefronts for each of those sites. You’re in charge of job configuration, given this information what should be the best approach to achieve it?

First flow with organization scope to import master catalog, another flow with 4 steps to import each storefront catalog with site scope and in parallel inventory import with organization scope.

None of these answers are correct

2 flows needed. First one to import master catalog with organization scope and in parallel import storefronts with site scope and second flow to import the inventory with organization scope.

3 flows are needed. First master catalog with organization scope. Second flow is to import storefront catalogs with site scope and last to import inventory with organization scope.

8. A company actively uses CI/CO processes for their Service Cloud implementation and is adding Marketing Cloud and Marketing Cloud Connect to their architecture. Under the current setup each developer has their own developer sandbox for development. Developers merge their changes into a sandbox for QA regularly, then once every week changes are moved to staging, and from staging to production instances.

Which set up should a Solution Architect propose to support this development approach considering costs and data segregation?

Set up one Marketing Cloud instance with a business unit for production and one business unit for testing that is connected to all Developer sandboxes

Set up one Marketing Cloud instance for testing and one for production, where the testing instance is connected to the staging sandbox

Set up one Marketing Cloud instance for each sandbox in Service Cloud

Set up one Marketing Cloud instance for production and create a Marketing Cloud sandbox to connect to each of the Service Cloud sandboxes

9. A merchant using B2C Commerce and Service Cloud has a requirement for service agents to order products on behalf of shoppers. In the envisioned scenario, a shopper contacts the service center with an order request, the agent uses the Service Console to find the shopper's account, and initiate an order on behalf of the shopper using payment information provided by the shopper. The merchant is considering the B2C Commerce - Service Cloud Connector for this implementation.

Which three considerations should a Solution Architect keep in mind prior to implementation? Choose 3 answers

Guests or anonymous storefront shoppers are not supported in this scenario.

B2C Commerce needs to be registered as a remote site.

Service agents need a corresponding storefront login mapped to their Service Cloud user record.

The Service Cloud Connector only supports Person Accounts as a customer model.

The Service Cloud Connector only supports contacts as a customer model.

10. Given the SFRA Controller below:

Why would a JavaScript debugger, that is stopped at line 06, fall to show the viewdata variable in the inspection tool?

cache. applyDefauItCache is not a valid middleware.

viewdata is declared but not assigned.

viewdata is assigned but not declared.

viewdata is a B2C Script reserved name.

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11. Due to an integration issue, logs files are full. Because of that no new logs have been logged.

Given this Business Manager logging configuration how would you solve the issue your client is experimenting in their site?

Change root log level to error.

Change integration log level to error.

Remove integration log level.

Disable integration log level by putting log level to OF

Remove all log levels and activate them again when the issue is solved.

12. A merchant has reported that customers are seeing low stock items at the top of their search results, giving them a subpar customer experience and impacting conversion.

How might this issue be resolved to ensure a better customer journey?

In Business Manager, select Show Orderable Products Only at the root level to hide any products that are currently out of stock.

In Business Manager, enter a higher boost factor for availability in Searchable Attributes.

In Business Manager, set an availability low ranking threshold in Search Preferences.

Create a job that sets all unavailable products to be hidden. Schedule the job to run hourly to clean up the catalog on a regular basis.

13. Which standards allow dw.ws.WebReference2 class?

WSDL 1.1

RPC/Encoded WSDLs

SOAP 1.1 and SOAP 1.2

Apache CXF

https 1.0 and 1.1

14. 1.Your project requires the integrating with a 3rd party PIM for importing master catalog, two storefront catalogs and pricebooks. All imports need to happen in a single job. Search indexes will also need to be re-built.

Two flows are needed. First flow will execute in parallel under organization scope the master catalog import and then the storefront catalogs and on the other hand in parallel the pricebooks imports. Then new flow will be needed with site scope to perform site reindex.

Two flows are needed. First flow will execute in parallel under site scope the master catalog import and then the storefront catalogs and on the other hand in parallel the pricebooks imports. Then new flow will be needed with site scope to perform site reindex.

Three flows are needed. First to import master and storefront catalogs (organization scope). Another job flow with site scope to import pricebooks and another to perform site reindex under site scope.

Two flows are needed. First will execute in parallel under organization scope the master catalog import and then the other flow with storefront catalog import and pricebooks (sequential) organization scope. The second flow will be needed with site scope to perform site reindex.

15. A company is implementing a multi-locale solution that includes B2C Commerce, Service Cloud, and Marketing Cloud. Order confirmation emails are triggered from either B2C Commerce or Service Cloud and sent from Marketing Cloud.

What are two possible reasons why the shipping method name and description can be missing when these emails are triggered for languages other than US English, while other translated content appears correctly?

Choose 2 answers

The name and description for the shipping method are not set up correctly in B2C Commerce or Service Cloud for the requested locale.

The subscriber in Marketing Cloud does not have a preferred locale set.

The locale is not set correctly in the body of the email template.

The ShippingMethods data extension is missing the label and description field for the corresponding locale.

16. Our client notifies you that the iOS application made a few months ago for some reason now is experiencing a degradation service and some requests take too long to respond.

What tool will use it in order to check if there is any issue with OCAPI calls?

Code Profiler

Log center filtering by request type OCAPI

Pipeline Profiler filtering results with Extended script development mode.

Reports & Dashboard under Technical tab.

17. You’re in charge of Pipeline migration to Controllers.

What should be the best approach to do it in order to avoid poor performance and using Pipelines and controllers together until all migration is done?

Use the same name for new Controllers than pipelines because it will be easy to identify that is migrated and Controllers take precedence. Furthermore it will be a good practice to do it in separate cartridges.

To reduce risk of circular dependencies and for easier migration mix pipelines and controllers in a single cartridge.

onRequest and onSession pipelines are replaced with the OnRequest and OnSession hooks.

Controllers and pipelines must be in the same folder to avoid collisions between them.

18. A company uses Service Cloud and B2C Commerce and now wants to enable the 'Order on Behalf of functionality on its storefront. The customers using the storefront are Person and Household accounts.

Which three design and architecture considerations should a Solution Architect follow to ensure that the 'Order on Behalf of functionality works well for all the designated storefront customers? Choose 3 answers

Verify that the permissions used are Login_On_Behalf, Login_Agent, and Create_Order_On_BehaIf_Of business manager functional permissions.

The Order on Behalf of feature in the Service to B2C Commerce Connector only supports person accounts as a customer model by default.

Default user is required for anonymous storefront shoppers.

The REST calls between B2C Commerce and Service Cloud do not count towards API governor limits.

Verify that agents are Service Cloud and B2C Commerce users with Order on Behalf rights.

19. During the monitoring tasks you realize that a third party integration with your storefront is logging sensitive data.

What can we do to avoid saving this information to the system logs?

Add a new log category for this service with level greater than the sensitive data is added to avoid logging.

Implement filterLogMessage method for the ServiceCallback to filter response log messages.

Implement filterResponseLogMessage method for the ServiceCallback to filter response log messages.

Implement getRequestLogMessage method for the ServiceCallback and remove sensitive data.