Try Free ServiceNow CIS-HAM Practice Exam Questions

test2022-10-07T06:03:41+00:00

ServiceNow CIS-HAM Practice Exam Questions are the best way to get yourself prepared for the CIS-HAM exam confidently. CIS-HAM exam certifies that a successful candidate has the skills and essential knowledge to contribute to the configuration, implementation, and maintenance of the ServiceNow ITSM Asset Management and ServiceNow Hardware Asset Management (HAM) applications.You can check the following ServiceNow CIS-HAM Practice Exam Questions to test yourself.

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1. What fields does the ServiceNow Content Service normalize or enrich? (Choose four.)

Lifecycle

Device type

Manufacturer

Memory

Asset tag

Hardware model

2. Expected outcomes of IT asset management (ITAM) include which of the following? (Choose three.)

Integrates with business services via the Service Catalog from request through to disposal

Leverages IT Service Management (ITSM) to manage the lifecycle of assets as they pass through their useful life as configuration items (CIs)

Provides input into, aligns with, and follows corporate governance

Improves application privacy and security adherence

Leverages Service Mapping to predict service impact

3. During hardware model normalization, a hardware asset is set to a normalization status of, "Partially Normalized".

What is the most likely cause?

The model name is missing from the hardware model record.

The model number is missing from the hardware model record.

The model product is missing from the hardware model record.

The model manufacturer is missing from the hardware model record.

4. The Stock Rule Runner scheduled job replenishes stock in a stockroom__________.

When stock is less than the threshold specified in the stock rule

By creating a purchase orders to restock from other stockrooms

By creating transfer orders to restock from other stockrooms

By notifying the stockroom manager of new transfer orders

5. Inventory audit results provide easy visibility into the reconciliation of scanned assets to the existing inventory.

What audit statuses are displayed as part of the results? (Choose four.)

Scanned

Not found

New

Scanned and not expected

Scanned and expected

Expected and not found

6. Which of the following are components of the asset request structure? (Choose three.)

Procurement orders

Transfer orders

Stock order tasks

Purchase orders

Catalog tasks

7. What is the default display name for an asset?

An automatically generated combination of serial number and model category

An automatically generated combination of asset tag and model

An automatically generated combination of serial number and model

An automatically generated combination of asset tag and model category

8. When disposing of an IT asset through a vendor, what documentation should be attached to the retired asset's record as proof of adherence to environmental, regulatory, and legal requirements?

Certificate of discharge

Certificate of decommission

Certificate of destruction

Certificate of disposal

Certificate of retirement

9. Which of the following are valid substates of the Retired state? (Choose four.)

Disposed

Donated

Vendor Credit

Destroyed

Pending Disposal

Sold

10. When running an asset audit, you receive the result of 10 "Scanned and expected" assets.

What does this mean?

You expected 10 assets in your inventory and scanned 10 assets during your audit, but none of them are on your expected inventory list.

You expected 10 assets in your inventory and scanned these 10 assets during your audit.

You expected 10 assets during your audit inventory and scanned 10 assets, but none of them have a record in your ServiceNow instance.

You scanned 10 assets in your inventory, but none of them were on your expected inventory list.

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11. When viewing the Model Management tab of the Hardware Asset dashboard, you see that several models are reported as Match Not Found.

What are potential causes of this? (Choose three.)

You have opted out of the Content Service

The content is not available from the Content Service

Your model form contains a good Model number, but a bad model Name

Something on your model form may be badly formatted

The content has not been downloaded from the Content Service

12. What are ways to measure trustworthy data? (Choose four.)

Sustainability

Plausibility

Credibility

Dependability

Transferability

Reliability

13. Which of these tables are installed with Hardware Model Normalization? (Choose three.)

Device Type

Hardware Manufacturer

Hardware Normalize Key

Hardware Model Library

Device Name

14. What is the process of restructuring data to maintain consistency?

Integration

Normalization

Discovery

Service Mapping

15. What is the third tier of the capability blueprint?

Practical management

Strategic conformance

Trustworthy data

Operational integration

Financial management