Free Pegasystems PEGAPCDC87V1 Practice Exam Questions & Answers

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The newest Pegasystems PEGAPCDC87V1 Practice Exam Questions & Answers are based on the exam objectives and are designed to help you assess your understanding. FreeTestShare Pegasystems PEGAPCDC87V1 Practice Exam Questions & Answers are designed to assist you in examining your drill process and refining it to ensure success on the PEGAPCDC87V1 exam. We have updated our Pegasystems PEGAPCDC87V1 Practice Exam Questions & Answers that will ensure you prepare the Certified Pega Decisioning Consultant (PCDC) 87V1 exam easily.

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1. U+ Bank has recently introduced a few mortgage offers that are presented to qualified customers on its website- The business now wants to prevent offer overexposure, as overexposure negatively impacts the customer experience.

Select the correct suppression rule for the requirement: If a customer has clicked on any of the mortgage offers a total of three times in the last 7 days, do not show any mortgage offers to that customer for the next 10 days.

Suppress an action for 10 days if there are three clicks for any channel in the last 7 days.

Suppress a group of actions for 10 days if there are three clicks on the web channel in the last 7 days.

Suppress an action for 7 days if there are three clicks on the web channel in the last 10 days.

Suppress a group of actions for 10 days if there are three clicks on the web channel in the last 10 days.

2. DRAG DROP

The U+ Bank marketing department wants to leverage the next-best-action capability of Pega Customer Decision Hub™ on its website to promote new offers to each customer.

Place the events in the sequential order.

3. DRAG DROP

You are a strategy designer on a next-best-action project and are responsible for designing

and implementing decision strategies.

Select each component on the left and drag it to the correct requirement on the right.

4. HOTSPOT

U+ Bank's marketing department currently promotes various credit card offers by sending emails to qualified customers. The bank wants to limit the number of offers that customers can receive over a given period of time.

In the Answer Area, select the correct artifact you use to implement each requirement.

5. A financial institution has created a new policy that states the company will not send more than 500 emails per day.

Which option allows you to implement the requirement?

Customer contact limits

Volume constraints

Suppression rules

Applicability rules

6. HOTSPOT

Myco, a telecom company, has come up with a new data plan group to suit its customers' needs. The below table lists the three data plan actions and the criteria a customer should satisfy to qualify for the offer.

How do you configure the engagement policies to implement this requirement?

7. U+ Bank wants to offer credit cards only to low-risk customers. The customers are divided into various risk segments from Good to Very Poor. The risk segmentation rules that the business provides use the Average Balance and the customer Credit Score.

As a decisioning consultant, you decide to use a decision table and a decision strategy to accomplish this requirement in Pega Customer Decision Hub™.

Using the decision table, which label is returned for a customer with a credit score of 240 and an average balance 35000?

Fair

Good

Very Poor

Poor

8. The following decision strategy outputs the most profitable shoe a retailer can sell. The profit is the selling Price of the shoe, minus the Cost to acquire the shoe.

The details of the shoes are provided in the following table:

According to the decision strategy, what is the output of component in the blank space highlighted in red?

Nike, Adidas, Puma, Reebok

Reebok, Puma, Adidas, Nike

Reebok

Nike

9. U+ Bank has recently introduced a few mortgage offers that are presented to qualified customers on its website. The business now wants to prevent offer overexposure, as overexposure negatively impacts the customer experience.

Select the correct suppression rule for the requirement: If a customer is presented on the website with the same offer five times in the last 14 days, do not show the same offer to that customer for the next 10 days.

Suppress an action for 10 days if there are five impressions for any channel in the last 14 days

Suppress a group of actions for 10 days if there are five impressions for any channel in the last 10 days

Suppress an action for 10 days if there are five impressions for web channel in the last 14 days

Suppress an action for 14 days if there are five rejects for web channel in the last 10 days

10. To reference a customer property in a strategy, you need to prefix the property name with the keyword______________.

'' .''

"Customer."

"Data."

No prefix. Use directly the property name.

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11. U+ Bank, a retail bank, wants to include offer related images in the emails that they send to their qualified customers.

As a decisioning consultant, what best practice must you follow to include images in the emails?

Provide links to images in the email

Host images on an external server

Embed images in the email directly

Attach images to the email

12. The following decision strategy outputs the most profitable shoe a retailer can sell. The profit is the selling Price of the shoe, minus the Cost to acquire the shoe.

The details of the shoes are provided in the following table:

What is the number of outputs that each component has?

Set-Property=1, Results=4

Set-Property=4, Results=4

Set-Property=1, Results=1

Set-Property=4, Results=1

13. A customer contacts a bank to resolve a credit card dispute. After dispute resolution, Next-Best-Action displays a set of sales offers that a Customer Service Representative can present to the customer.

Which feature of Next-Best-Action helps the Customer Service Representative decide on the offer to present to the customer?

Call intent detection

Offers ranking

Dispute handling strategy

Interaction history

14. U+ Bank, a retail bank, presents various credit card offers to its customers on its website. The bank uses artificial intelligence (AI) to prioritize the offers based on customer behavior. Since introducing the Gold credit card offer, the offer click through rate propensity has increased to 0.83.

What does the increase in the propensity value most likely indicate?

Similar customers have ignored the offer.

Similar customers have shown interest in the offer.

Similar customers have rejected the offer.

Similar customers have purchased other offers.

15. U+ Bank wants to offer credit cards only to low-risk customers. The customers are divided into various risk segments from Good to Very Poor. The risk segmentation rules that the business provides use the Average Balance and the customer Credit Score.

As a decisioning consultant, you decide to use a decision table and a decision strategy to

accomplish this requirement in Pega Customer Decision Hub™.

Which property allows you to use the risk segment computed by the decision table in the decision strategy?

pxOutcome

pxResu/t

pxSegment

pxRiskSegment

16. Using Pega Customer Decision Hub, a mobile company transitions from a one-to-many to a one-to-one marketing approach. The company is introducing a new data plan.

Which two channels can the company use to present the new data plan to a customer? (Choose Two)

Television

Retail store

Chatbot

Billboard