Salesforce Administrator ADM-201 Certification Questions Updated

test2022-10-17T06:44:51+00:00

The latest Salesforce Administrator ADM-201 Certification Questions are newly updated, which are helpful for your preparation. Salesforce Certified Administrator credential focuses on the features and functionality used to maintain a Salesforce implementation. FreeTestShare provides updated Salesforce Administrator ADM-201 Certification Questions to help you prepare for the ADM-201 exam. All Salesforce Administrator ADM-201 Certification Questions are syllabus-based, and they will help you pass the Salesforce Administrator exam quickly.

To put your skills to the test, try ADM-201 free practice questions!

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1. The administrator at Cloud Kicks has created an approval process for time off requests.

Which two automated actions are available to be added as part of the approval process? Choose 2 answers

Field Update

Chatter Post

Auto launched Flow

Email Alert

2. The administrator at Universal Container has created two objects: Containers_c Purchase_c, Management has requested that all container records display on purchase records in Salesforce.

Which type of relationship between Containers_c and Purchase_c should satisfy the requirement?

Roll-Up Summary field

Formula field

Master-detail field

Lookup field

3. The administrator at Cloud Kicks has been asked to replace two old workflow rules that are doing simple field updated when a lead is created to improve processing time.

What tool should the administrator use to replace the workflow rules?

Quick Action Flow

Before Save Flow

Scheduled Flow

Screen Flow

4. Ursa Major Solar has service level agreements (SLA) that are routed to support queues. Cases that meet the 24 hour SLA need to be automatically re-assigned to the next tier queue.

Which feature should be used to fulfill this requirement?

Einstein Case Routing

Auto-response rule

Case assignment rule

Case escalation rule

5. The administrator at Cloud Kicks has a Custom picklist field on Lead, Which is missing on the Contact when leads are converted.

Which two items should the administrator do to make sure these values are populated? Choose 2 answers

Create a custom picklist field on Contact.

Update the picklist value with a validation rule.

Map the picklist field on the Lead to the Contact.

Set the picklist field to be required on the Lead Object.

6. The administrator at Ursa Major Solar imported records into an object by mistake.

Which two tools should be used to undo this import? Choose 2 answers

Weekly Data Export

Mass Delete Records

Data Loader

Data Import Wizard

7. The administrator at Ursa Major Solar has created a custom report type and built a report for sales operation team. However, none of the user are able to access the report.

Which two options could cause this issue? Choose 2 Answers

The custom report type is in development.

The user’s profile is missing view access.

The org has reached its limit of custom report types.

The report is saved in a private folder

8. The sales manager at cloud Kicks approves time off for their employees. They asked the administrator to ensure these requests are seen and responded to by a backup manager while the sales manager is out on vacation.

What should administrator use to fulfill the requirement?

Delegated approver

Two step Approval process

Approval history related list

Delegated Administrator

9. An administrator at Universal Containers is reviewing current security settings in the company's Salesforce org.

What Should the administrator do to prevent unauthorized access to Salesforce?

Disable TLS requirements for sessions.

Enable multi factor authentication

Customize organization wide default

Enable caching and autocomplete on login page

10. Sales managers would like to know what could be implemented to surface important values based on the stage of the opportunity.

Which tool should an administrator use to meet this requirement?

Opportunity Processes

Dynamic Forms

Path Key fields

Workflow Rules

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11. A sales rep has left the company and an administrator has been asked to re-assign all their accounts and opportunities to a new sales rep and keep the teams as is.

Which tool should an administrator use to accomplish this?

Data Loader

Mass Transfer Tool

Data Import Wizard

Dataloader.io

12. The administrator for Cloud Kicks has created a screen flow to help service reps ask the same set of questions when customers call in with issues. This screen should be visible from cases.

How should the screen flow be distributed?

Page Layout

Component Filter

Lightning page

Home page

13. Cloud Kicks has a Customer success agent going on leave and needs to change ownership on multiple cases.

Which two users are able to fulfill this request? Choose 2 answers

A user with Read Permission on account.

A user with manager role above the agent.

A user with the System Administrator profile.

A user with the Manage Cases Permission

14. Sales Users at Cloud Kicks are requesting that the data in the industry field on the Account object displays on the Opportunity page layout.

Which type of the field should an administrator create to accomplish this?

Custom Account Field

Standard Account Field.

Cross Object Formula Field

Master detail relationship Field

15. Cloud Kicks wants a reports to categorize accounts into small, medium, and large based on the dollar value found in the Contract Value Field.

What feature should an administrator use to meet this request?

Detail Column

Bucket Column

Group Rows

Filter Logic

16. An administrator at Universal Containers needs a simple way to trigger an alert to the director of sales when opportunities reach an amount of $500,000.

What should the administrator configure to meet this requirement?

Set up Big Deal Alerts for the amount.

Enable Opportunity Update Reminders

Opportunity warning in Kanban View.

Key Deals component on the homepage

17. Which two solutions could an administrator find on the AppExchange to enhance their organization? Choose 2 answers

Communities

Consultants

Components

Customers

18. Cloud kicks want to give credit to Opportunity team members based on the level of effort contributed by each person toward each deal.

What feature should the administrator use to meet this requirement?

Stages

Splits

Queues

List Views

19. An administrator is planning to use Data Loader to mass import new records to a custom object from a new API.

What will the administrator need to do to use the Data Loader?

Add a permission set that allows them to import data.

Append their security token at the end of their password to login.

Use the Data Import Tool to mass import custom object records.

Reset their password and their security token.

20. An administrator at Ursa Major Solar needs to send information to an external accounting system

What workflow action should the administrator use to accomplish this?

Assign Task

Outbound Message

Create Record

Custom Notification

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21. Ursa Major Solar uses Opportunity to track sales of solar energy products. The company has two separate sales teams that focus on different energy markets. The Services team also wants to use Opportunity to track installation. All three teams will need to use different fields and stages.

How Should the administrator configure this requirement?

Create three sales processes. Create three record types and one page layout.

Create one sales process. Create three record types and three page layouts.

Create three sales processes. Create three record types and three page layouts.

Create one sales process. Create one record type and three page layouts.

22. Northern trail Outfitter wants to use contract hierarchy in its or to display contact association.

What should the administrator take into consideration regarding the contact hierarchy?

Contacts displays in the contact hierarchy are limited to record-level access by User.

Contact Hierarchy is limited to only 3,000 contacts at one time.

Customizing hierarchy columns changes the recently viewed Contacts list view.

Sharing setting are ignored by contacts displayed in the Contact Hierarchy.

23. Cloud kicks has the organization-wide sharing default set to private on the shoe object. The sales manager should be able to view a report containing shoe records for all of the sales reps on their team.

Which 3 items should the administrator configure to provide appropriate access to the report? Choose 3 answers

Custom report type.

Folder access

Report subscription

Field level security

24. Which two objects are customizable the Stage Setup Flow? Choose 2 answers

Leads

Campaigns

Opportunities

Campaign Members

25. Northern Trail Outfitters has requested that when the Referral Date field is updated on the custom object Referral Source, the parent object Referral also needs to be updated.

Which automation solution should an administrator use to meet this request?

Lightning Web Component

Approval Process

Workflow Field Update

Process Builder

26. Cloud Kicks wants users to only be able to choose Opportunity stage closed won if the Lead source has been selected.

How should the administrator accomplish this goal?

Make Lead Source a dependent picklist to the Opportunity stage field.

Configure a validation rule requiring Lead Source when the stage is set to closed won.

Change the Opportunity stage field to read only on the page layout.

Modify the Opportunity stage a dependent picklist to the Lead source field.

27. Which tool should an administrator use to identify and fix potential session vulnerabilities?

Field History Tracking

Setup Audit Trail

Security Health Check

Organization-Wide Defaults

28. Universal Containers is trying to improve the user experience when searching for the tight status on a case. The company currently has one support process that is used for all record types on cases. The

support process has 10 status values. Service reps say they never need more than five depending on what kind of case they are working on.

How should the administrator improve on the current implementation?

Reduce the number of case status values to five.

Create a Screen Flow that shows only the correct values for status and surface the flow in the utility bar of the console.

Review which status choices are needed for each record type and create support processes for each that is necessary.

Edit the status choices directly on the record type.

29. Aw Computing needs to capture a loss reason in rich text field when an opportunity is Closed lost.

How should an administrator configure this requirement?

Select the requirement checkbox next to the loss reason field on the page layout.

Create a validation rule to display an error if stage is Closed lost and Loss Reason is blank.

Check the required checkbox on the Loss Reason field in Object Manger.

Configure a workflow rule to display an error if Loss Reason is blank

30. Clod Kicks has a screen flow with two questions on the same screen, but only one is necessary at a time. The administrator has been asked to show only the questions that is needed.

How should an administrator complete this?

Use a new version of the flow for each scenario.

Use a decision element and a new screen to show the proper question

Use a conditional visibility to hide the unnecessary question

Use branching in the flow screen to show the proper scenario

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31. Support reps at Cloud Kicks (CK) are reporting that when they try to close a case, the Closed option in the Case Status picklist is missing. CK has asked the administrator to find a solution.

Why are the support reps unable to see the Closed option in the specified piclist?

The Case record type is missing Closed as a picklist value.

The Close Case page layout must be used to close a case.

The Show Closed Statuses m Case Status Field checkbox is set to the default.

The Support Process being used omits Closed as a status choice.

32. The administrator at AW Computing wants to send off client welcome tasks and a welcome email to the primary contact automatically when an Opportunity is Closed won.

What automation tool best accomplishes this?

Validation Rule

Outbound Message

Approval Process

Process Builder

33. The administrator at Ursa Major Solar has been asked to change the work Item and Project Custom Object Relationship from a master detail to a Lookup.

Which Scenario Could prevent the administrator from fulfilling this requirement?

A junction object is required to support the lookup.

The lookup field in all the records contains a value.

The Look-Up field is required for Saving Records.

Roll-Up summary field sexist on the master object.

34. An administrator at Cloud Kicks needs to export a file of closed won opportunities from the last 90 days. The file should include the Opportunity Name, ID, Close Date, and Amount.

How should the administrator export this file?

Data Export Wizard.

Data Import Wizard.

Data Export Wizard.

Data Loader.

35. Universal container has a contact Lightning record Page with a component that shows LinkedIn data. The sales team would like to only show this component to sales users when they are on their mobile phones. Choose 2 Answers.

Filter the component visibility with User > Profile > name = sales User.

Filter the component visibility with Form Factor = phone

Filter the component visibility with view = Mobile/Tablet.

Filter the component visibility with User > Role > Name = Sales User.

36. Users at Cloud Kicks are reporting different options when uploading a custom picklist on the Opportunity object based on the kind of opportunity.

Where Should an administrator update the option in the picklist?

Fields and relationships

Related lookup filters

Record Type

Picklist value sets

37. DreamHouse Realty (DHR) wants a templated process with a mortgage calculator that generated leads for loans. DHR needs to complete the project within 30 days and has maxed out its budget for the year.

Which AppExchange item should help the administrator to meet the request?

Lightning Data

Lightning Community

Flow Solutions

Bolt Solutions

38. The administrator are Cloud Kicks created a new field for tracking returns on their new cloud shoe. A user has submitted case to the administrator indication that the new field is unavailable.

Which two steps should an administrator do to troubleshoot this issue? Choose 2 answers

Ensure that the page layout for the user's profile has been updated.

Run the setup audit trail for the organization.

Update the organization wide default for the object.

Review the field level security of the field for the user profile

39. AW Computing (AWC) occasionally works with independent contractors, who the company stores as Contacts in Salesforce. Contractors often change agencies, and AWC wants to maintain the historical accuracy of the record.

What should AWC use to track Contacts?

Use a partner community to track the Contacts.

Create a new Contact record for each agency.

Create a Junction object to track many-to-many relationship.

Enable Contacts to multiple Accounts.

40. Cloud Kicks has created a screen flow for their sales team to use when they add new leads. The screen flow collect name, email and shoe preference.

which two things should the administrator do to display the screen flow? Choose 2 answers

Create a tab and add the screen flow to the page.

use a flow element and add the screen flow to the record page.

Add the flow in the utility bar of the console

install an app from the AppExchange

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41. Cloud Kicks has decided to delete a custom field.

What will happen to the data in the field when it is deleted?

The data in the field is stored for 20 days.

The data is permanently deleted.

The data associated with the field is required.

The data is restorable from the recycle bin.

42. Sales reps at Ursa Major Solar are having difficulty managing deals. The leadership team has asked administrator to help sales reps prioritize and close more deals. the administrator configure to help with these issues?

Einstein Activity Capture

Einstein Opportunity Scoring

Einstein Search Personalization Einstein Lead Scoring

43. An administrator at Northern Trail Outfitters is creating a validation rule.

Which two functions should the administrator use when creating a validation rule? Choose 2 answers

Formula return type

Error condition formula

Error message location

Rule active date

44. The administrator at cloud kicks has been ask to change the company’s Shoe style field to prevent users from selecting more than one style on a record.

Which two steps should an administrator do to accomplish this? Choose 2 answers

Reactivate the appropriate Shoe Style values after the field type changes.

Select the “Choose only one value “checkbox on the pick list field.

Back-up the Shoe Style values in existing records.

Change the field type from a multi-select picklist field to a picklist field.

45. Cloud Kicks wants to allow customers to create their own cases while visiting its public homepage.

What should the administrator recommend?

SMS Response

Web-to-Case

Email-to-Case

Omni-Channel

46. Which setting on a profile makes a tab hidden in the All App Launcher or viable in arty app, but still allows a user to view records that would normally be found under this tab?

Object Permissions

App Permissions

Pig wide Defaults

Tab Settings

47. An administrator at Cloud Kicks is building a flow that needs to search for records that meet certain conditions and store values from those records in variable for use later in the flow.

What flow element should the administrator add?

Assignment

Get Records

Create Records

Update Records

48. An administrator at Dreamhouse Reality needs to Create Customized pages for the salesforce mobile app.

Which two types of pages could an administrator build and customize using the Lightning App Builder? Choose 2 Answers

User Page

Dashboard page

App page

Record Page

49. The VP of Sales at Cloud Kicks is receiving an error message that prevents them form saving an Opportunity. The administrator attempted the same edit without receiving an error.

How can the administrator validate the error the user is receiving?

Edit the page layout.

View the setup audit trail.

Review the sharing model

50. An analytics user at Cloud Kicks needs Read, Create, and Edit access for objects and Should be restricted from deleting any records.

What should the administrator do to meet this requirement?

Assign the standard System Administrator profile to the analytical user.

Give the user View all access and assign them to the highest role in the role hierarchy.

Create and assign a custom profile with Delete access removed for each object.

Create and assign a permission set that includes Read, Create, and Edit access

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51. The administrator at cloud kicks is trying to debug a screen flow that create contacts. One of the variables in the flow is missing on the debug screen.

What could cause this issue?

The available for input checkbox was unchecked.

The flow is an inactive version

The field type is unsupported by debugging.

The available for output checkbox was unchecked.

52. An administrator supporting a global team of salesforce users has been asked to configure company settings. Choose 2 options

Currency Locale

Default Language

Password Policy

53. A sales rep has a list of 300 accounts with contacts that they want to load at one time.

Which tool should the administrator utilize to import the records to salesforce?

Dataloader.io

Data Loader

Manual Import

Data Import Wizard

54. Cloud kicks wants to track shoe designs by products. Shoe designs should be unable to be deleted, and there can be multiple design for one product across various stages.

Which two steps should the administration configure to meet this requirement? Choose 2 answers

Create a Custom Object for shoe design.

Configure a Custom Lookup Field for shoe design on the product object.

Add a custom master detail field for shoe design on the Product Object.

Use the Standard Object for designs.

55. The DreamHouse Realty team has a master-detail relationship set up with open house as the parent object and visitors as the child object.

What type of field should the administrator add to the open house object to track number of visitors?

Roll-up Summary.

Multi-select Picklist

Cross-object formula field

Indirect lookup

56. The Sales director at Cloud Kicks wants to be able to predict upcoming revenue in the next several fiscal quarters so they can set goals and benchmark how reps are performing.

Which two features should the administrator configure? Choose 2 answers

Sales Quotes

Opportunity List View

Forecasting

Opportunity Stages

57. administrator at Northern Trail Outfitters is unable to add a new user in Salesforce.

What could cause this issue?

The username is already in use another organization.

The username is restricted to a domain specific to my domain.

The email address used for the username has a contact record.

The email used for the username is not a corporate email address.

58. The marketing team wants a new picklist value added to the Campaign Member Status field for the upsell promotional campaign.

Which two solutions should the administrator use to modify the picklist field values? Choose 2 answers

Add the Campaign Member Statuses related list to the Page Layout.

Edit the picklist values for the Campaign Status in object Manager.

Mass modify the Campaign Member Statuses related list.

Modify the picklist value on the Campaign Member Statuses related list

59. An administrator Creates a custom text area field on the Account object and adds it to the service team's page layout. The services team manager loves the addition of this field and wants it to appear in the highlights panel so that the services reps can quickly find it when on the Account Page

How should the administrator accomplish this?

Create a new page layout and a new section titled highlights panel.

In the Account object manager, create a custom compact layout.

From the page layout editor, drag the field to the highlights panel.

Make the field required and move it to the top of the page.